Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
This product features are great
on March 24, 2025
Posted by: 77chicksy
[This review was collected as part of a promotion.] My device is what I use for streaming across all apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This Product is not how I thought it was
on March 24, 2025
Posted by: ItsLuxkyv3
[This review was collected as part of a promotion.] The seamless action across apps is nice.
The main reason for purchasing this phone was it's unprecedented image qualities doing pictures and videos. Now the camera does not work and you cannot take videos on it and I'm not sure why and I've searched and done everything I've tried resetting my phone completely to factory and nothing worked. Very disappointed.
The main reason for purchasing this phone was it's unprecedented image qualities doing pictures and videos. Now the camera does not work and you cannot take videos on it and I'm not sure why and I've searched and done everything I've tried resetting my phone completely to factory and nothing worked. Very disappointed.
Value
3
Response from Samsung USBy R&R Team, March 25, 2025
Hey there ItsLuxkyv3, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear how pleased you are with the features of Galaxy AI and many of your devices capabilities. We have provided a link to the Samsung Support Team and your warranty information to assist you in resolving the frustration with the video taking capabilities of your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has features that top all others!
on March 24, 2025
Posted by: IHeartsamsung
[This review was collected as part of a promotion.] It makes my life so much easier. I can automate a lot of tasks and stay ahead of my task load. The s pen has a lot of functionality. The seamless action across apps greatly increase efficiency. It's the complete package when it I'm comes to mobile device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera and the screen
on March 24, 2025
Posted by: Azul5214
[This review was collected as part of a promotion.] I really like the integrated functionality of AI, the cell phone is very fast and good with games, its sound is incredible and the quality of its screen is the best, I have always been a Samsung team
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So many great opportunities for use!
on March 24, 2025
Posted by: Mixtapemistake
[This review was collected as part of a promotion.] Smoother and sleeker than it's predecessors, I'm STILL learning things my phone can do, several months after buying it! I love how everything is so streamlined and easy to use, and so many features yet to be uncovered! Seamless actions across apps!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This has all great features but battery does last
on March 24, 2025
Posted by: Skipper
[This review was collected as part of a promotion.] It has all great features but battery is lucky to last 12 to 24 hours
Value
3
Response from Samsung USBy R&R Team, March 24, 2025
Hi there Skipper, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you have found so many features of your phone that are an enhancement to your life. We would love to help you troubleshoot the battery life of your device and help you maximize your experience. We have provided a few links to troubleshooting guides to assist you with the battery of your device at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance and options available to resolve this matter if it continues. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Yet
on March 24, 2025
Posted by: Jermajesty08
[This review was collected as part of a promotion.] I absolutely love my S24 Ultra. The camera zoom and photo quality is incredible. Great phone that charges fast and holds the charge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best built all in one phone you'll ever use
on March 24, 2025
Posted by: NYCnpc
[This review was collected as part of a promotion.] This device is all you could ask for in a phone; it has a great camera that allows your photography passion to shine through, as well as being a great note-taker for class whenever you need it. The design of this phone is definitely top notch in all of the other samsung product that has been released throughout the years. I would highly recommend to those who want a multi usable tool that is in your pocket!
Value
5
Written by a customer while visiting Samsung US