Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Awesome Phone
on March 26, 2025
Posted by: Janee25
[This review was collected as part of a promotion.] The S24 is the best Samsung I evehad. Love it. I finally found the perfect phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Same as 23
on March 26, 2025
Posted by: Meescha
[This review was collected as part of a promotion.] It's pretty much the exact same as the s23 ultra except it gets hot overall and I'm not sure if that's just being new or all the videos but 23 didn't have a problem with them all...also its dimmer than the 23 and it doesn't let you control the dim or extra brightness or it does but it doesn't do anything I should say instead. All and all a great phone but nothing changed
Value
3
Response from Samsung USBy R&R Team, March 27, 2025
Hey there Meescha, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We understand how excited our customers are to get new devices and wanting to see and feel the differences in their usage. We have provided a link to a troubleshooting guide to help you maintain the optimal operating temperature. We have also provided a link to the full device manual to help you with the brightness settings, and integrate the features of Galaxy AI in to your usage. We have lastly, provided a link to the Samsung Support Team to answer any questions you may have as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I like how large also the 100 zoom on the camera.
on March 26, 2025
Posted by: S24Dub
[This review was collected as part of a promotion.] I use the device for my work in the military and it helps when I'm doing word document. I'm able to download files from work and put them in excel to make correction without taking a whole computer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I went from S20 to the 24Ultra.
on March 26, 2025
Posted by: DjSamsungS24U
[This review was collected as part of a promotion.] Very happy with it. The graphics the multitasking abilities, and the upgrades to the cameras are amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Phone
on March 26, 2025
Posted by: Yoosir
[This review was collected as part of a promotion.] I dont like the cornered edges other than that its a good phone
Value
4
Response from Samsung USBy R&R Team, March 27, 2025
Hello there Yoosir, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear you are pleased with the features and capabilities of your device. We do recommend protective cases on all devices to help prevent damage from any accidental bumps and drops. This has the added benefit of helping you with the corners you mention not being to your taste. We have also shared a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone tank but flies like a jet
on March 26, 2025
Posted by: Milkcake
[This review was collected as part of a promotion.] I use the phone for work and play. It's the only phone I carry. It never hiccups and always have power to run anything. It's smooth. The battery life is never ending. I usually keep it protected by keeping it only 80 percent charged. But it still lasts over a day. The screen is massive.
The only ding I would give is that it's heavy. If you have a weak wrist look for another phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone with Galaxy AI!
on March 26, 2025
Posted by: Nik54Dkl
[This review was collected as part of a promotion.] Seamless performance with brighter screen and a flatter screen to give more elegance. I love the integration of galaxy AI features with the phone and can't wait to get more AI features on my phone.
Highly secure phone with Knox.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra is a Game Changer
on March 26, 2025
Posted by: galaxia
[This review was collected as part of a promotion.] Phone is seamless and smooth 1 year later. Battery is holding on decently as well. As a power user, I have work profile and 2 sim cards always. Inspite of this, I get 6 hour screen on time doing calls and other activities. Very satisfied. Looking forward to the promised multi year updates. Hope the phone stays fluid. Also purchased S25 Ultra for family members.
Value
5
Written by a customer while visiting Samsung US