Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
The best phone of 2024
on May 31, 2025
Posted by: Real23Rd
[This review was collected as part of a promotion.] For me it is the best Samsung phone I have ever had, since it has one of the best functions, which is the call translation, for me a great function to get a lot of advantage and also the artificial intelligence of the excellent photos, really my favorite phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 31, 2025
Posted by: Love2phone
[This review was collected as part of a promotion.] I love galaxy ai on my phone. I'm old so it helps me alot. I don't know what to do alot of times
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone is fast and camera is excellent
on May 30, 2025
Posted by: Stregat
[This review was collected as part of a promotion.] I use my galaxy device for work and home I use it to take pictures of problem machines and with its great camera quality it gets all the detail and at home I cam use the galaxy Ai to check for traffic on the way home or find somthing to eat for dinner on the way home
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
One UI 7 ruined this phone
on May 19, 2025
Posted by: Justin
Expertise:Intermediate
Ever since the One UI 7 update, my phone's battery life went from 20 hours with regular usage to 12 hours with no usage at all. It's extremely frustrating!! I will update this review if a fix comes out, but right now I can't recommend Samsung if they push out garbage updates.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, May 20, 2025
Hi Justin, thank you for sharing your experience of your Samsung Galaxy S24 Ultra with us. We understand that software updates can cause some frustration as the appearance and other features are changed and updated. We have provided links to a few troubleshooting guides to help you with the battery life changes you mention experiencing. We have also shared a link to the Samsung Support Team if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Posted by: darthspader
from EL Paso Texas
Expertise:Intermediate
Verified Purchase:Yes
Been enjoying the Galaxy S24 Ultra 512GB and… wow. It’s not a phone, it’s a spaceship with a camera. Blazing fast, screen so sharp it judges me, and the battery lasts longer than my willpower. The 200MP camera sees into my pores and my soul. Storage? I could download the internet. Expensive? Yes. Worth it? Also yes. 10/10, would let it run my life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Hi there Darthspader, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are ecstatic to hear that you are so pleased with your device, and finding it useful for a range of daily tasks, and how powerful the capabilities of this device are every day. Please, reach out to us again in the future if you ever have questions, or would like to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
This product enhances lifes outlook.
on April 7, 2025
Posted by: Zen37ls
[This review was collected as part of a promotion.] The vibrance is amazing when watching videos or shows while traveling and leasure. It also shows when looking at pictures which brings me to the camera. The amount of modes on this product is a little overwhelming at first, but well worth getting the hang of. The images that one can capture in low light is amazing. The videos being able to capture in different high resulions is great but the star is the audio eraser. When at work and I have to send a video out showing and explaining our work progress it's nice to be able to not send something with the generator sound and fans in the background. The seamless action across apps seems like a great feature one that i havent had the pleasure to explore enough but do see myslwf falling in love with. Being able to watch a video and ask it to compile a list of things in that video like places mentioned is amazing. I would pause and switch over to notes and write down a list of food, places, stores, but now I see that I can just ask it to do it for me. Saving a tone of time. I do wish the product had the capability of Now Brief function. As a person with ADHD this function would be a game changer. One place to get all my information rather than checking multiple apps, and getting sidetracked while doing it, would greatly help keep someone like me organized much better. It would help keep the stress levels low too. All in all it's a great product with great features.
Value
4
Response from Samsung USBy R&R Team, April 9, 2025
Hi there Zen37Is, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are thrilled toh ear that you are finding so many uses for your new device in both your work and personal life uses. We have provided a link to the full device manual to assist you with additional features, and to the Samsung Support Team if any questions arise as you continue using any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent features
on April 6, 2025
Posted by: Katzanova1
[This review was collected as part of a promotion.] The S pen is new to me but easy to navigate. Light weight security features are outstanding. Taking photos has enhanced features great phone had it for a year and half
Value
5
Response from Samsung USBy R&R Team, April 9, 2025
Hi there Katzanova1, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We are so happy to hear that you are so pleased with the usage of your device, and finding the S Pen to be such a nice enhancement to your experience. We have provided a link to the full device manual to help you with the enhaned features of Galaxy AI. We have also shared a link to the Samsung Support Team to help answer any questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever owned
on April 6, 2025
Posted by: Dragonden
[This review was collected as part of a promotion.] I love my phone. My s24 ultra is the best phone I ever owned.
Value
5
Response from Samsung USBy R&R Team, April 9, 2025
Hi there Dragonden, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We love hearing how much you love your phone, and that you are finding it to be the best phone you've ever had. We hope you have found the opportunity to explore the usage of the features of Galaxy AI. We have provided links to resources to help you with the exploration, and answer any questions that may arise as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US