Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Greatest phone out there.
on February 13, 2024
Posted by: Puncleron
from Norwich CT.
Expertise:Intermediate
I haven't had this phone very long but it is a great investment. The camera is awesome, and all of its other abilities are equally awesome. No problems whatsoever with this phone. I'd highly recommend getting this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not what i expected
on February 13, 2024
Posted by: AAA94
Expertise:Expert
After using the device for several weeks, I have realized that it gets too hot when using the camera, some common applications like Spotify or WhatsApp have strange problems, the battery does not even last a full day, the x100 zoom is bad, and the content uploaded to Instagram or WhatsApp is still of very poor quality, I am not very happy with the purchase, it is one of the most expensive devices on the market and it does not perform as it should.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy Social Commerce, February 13, 2024
Aloha AAA94,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. When you have some free time in your schedule, please take a look at, "Keep your Galaxy device at its normal operating temperature" to learn how to keep your device at its optimal temperature. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, you can take clearer, crisper photos in the optical zoom range you typically use. Even when shooting in digital zoom ranges, you can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. With your new Generative Edit feature, it gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, you can let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. Your Galaxy S24 Ultra's 5000mAh (typical) battery has long life that can watch videos for up to 30 hours or play music for up to 95 hours. If you would like any additional assistance or if you have any questions for us, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, to dropping your phone and shattering your screen. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. When you have some free time in your schedule, please take a look at, "Keep your Galaxy device at its normal operating temperature" to learn how to keep your device at its optimal temperature. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, you can take clearer, crisper photos in the optical zoom range you typically use. Even when shooting in digital zoom ranges, you can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. With your new Generative Edit feature, it gives you the power to make any photo exactly how you’d like it! You can fill in the missing borders when aligning or titling an image, or select an object/subject and move it, resize it, or remove it to suit your creativity! Or even better, you can let AI do the work and suggest common editing features to improve your image, such as removing reflections, remastering, adding color to b/w photos, and so much more. Your Galaxy S24 Ultra's 5000mAh (typical) battery has long life that can watch videos for up to 30 hours or play music for up to 95 hours. If you would like any additional assistance or if you have any questions for us, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Love the 5 cameras
on February 11, 2024
Posted by: Jacktastic
from Portland, Oregon
Expertise:Intermediate
I got this phone given to me from my favorite nephew <3 he got 2 phones through something he did online. The other was a s24+ which he kept cuz he knows how much I loved my s21 ultra. I love taking pictures of the moon and the galaxy ultras are the only phone you can do that with and actually see the moon and all the craters. This is the only phone I will ever need. I already got a case and screen protector on it and I highly recommend everyone do the same with yours. I dropped my s21 ultra and broke the screen and couldn't use it anymore. So stupid to have such an expensive phone and not have a case on it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
samsung galaxy s24 Ultra
on February 11, 2024
Posted by: Carlosp
from new jersey
Expertise:Expert
best ever phone make ultra fast a lot memory samsung the best camera to 200MP
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Wash out color
on February 9, 2024
Posted by: Samsung Fan
Expertise:Intermediate
The famous beautiful vivid colors from the Samsung phone display is no more for S24 model. I'm so disappointed and wish I did not trade in my S21 Ultra for this S24
Response from Samsung USBy Social Commerce, February 12, 2024
Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts.
Written by a customer while visiting Samsung US
Customer Rating
5
feature
on February 9, 2024
Posted by: Luv2shop
from Warwick, Rhode Island
Expertise:Expert
great love the thing !!???!?!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
CAMERA IS OUTSTANDING { Etc}
on February 8, 2024
Posted by: BD HAYARD
S24 ULTRA NICE FAST CELL [AI] CAPABILITY, THEY GET BETTER & BETTER
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen dull , washed out not vibrant. Very ugly
on February 7, 2024
Posted by: Luzzie
from CT
Expertise:Intermediate
So excited for the new phone until I compared the screens between my s23 ultra vs s24ultra. The new phone's screen is such a downgrade. It is dull not vibrant the color look washed out. I cannot believe I paid money to have a new which look uglier. What is the whole point of upgrading? Waste of money i will return it. Will not spend my money on Samsung phone if the clmpany dont fix this issue. Seriously mad.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
1
Response from Samsung USBy Social Commerce, February 8, 2024
Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts.
Written by a customer while visiting Samsung US