Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Amazing photos!
on February 26, 2024
Posted by: Kels3218
[This review was collected as part of a promotion.] Just took amazing photos of the full moon last night on my S 23 Ultra. Can't wait to see what the pics from the s24 ultra look like!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever used!
on February 26, 2024
Posted by: 132323
[This review was collected as part of a promotion.] This phone is amazing it's so smooth so fast so many different multitasking tools and it feels great in the hand! And the camera... WOW..Very happy customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s24ltra
on February 26, 2024
Posted by: Heavensae71
[This review was collected as part of a promotion.] I've been using Samsung products from day one. This is the best phone ever! 😍📱#Samsung #BestPhoneEver
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features of this device!
on February 26, 2024
Posted by: Galaxyguy1
[This review was collected as part of a promotion.] Streaming is great. I miss having the option to increase processing speed. But I like the many other options and features that has been installed to the new galaxy series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, great experience
on February 26, 2024
Posted by: Tc80231
[This review was collected as part of a promotion.] Use my phone from school to work and everything in between. Has been going strong and stays fast throughout the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love this phone!
on February 26, 2024
Posted by: Kevsamsungworld
[This review was collected as part of a promotion.] In addition to the AI that is onboard yhe battery life of this phone has surprised me. I have the S24 Ultra 1TB version and it gives a new meaning to all day battery, especially when you have the power savings mode on. There are so many things to like about it, ita pretty impossible not to love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
HORRIBLE! Over half the Apps are not compatable!
on February 25, 2024
Posted by: DavidR
from Franklin, LA
Expertise:Expert
HORRIBLE. COULD NOT BE WORSE. Over half the Apps are not compatable. upon install they lock up the phone. Battery life is worse than my 3 year old note 10. Even with hahalf the Apps installed the memory is almost maxed out. TONS of bloatware, adds attached to every screen. NOT HAPPY!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, February 26, 2024
Howdy DavidR,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Check out, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some time out of your schedule to learn some information about optimizing your Galaxy battery. Your Galaxy S24 Ultra's 5000mAh intelligent battery has long life that can watch videos for up to 30 hours or listen to music for up to 95 hours. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Take a moment to review, "App is crashing or not working on Samsung phone or tablet" to help resolve what you may be experiencing with your apps not working properly on your device. If you would like any further assistance after reviewing the resources that have been provided, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Check out, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some time out of your schedule to learn some information about optimizing your Galaxy battery. Your Galaxy S24 Ultra's 5000mAh intelligent battery has long life that can watch videos for up to 30 hours or listen to music for up to 95 hours. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Take a moment to review, "App is crashing or not working on Samsung phone or tablet" to help resolve what you may be experiencing with your apps not working properly on your device. If you would like any further assistance after reviewing the resources that have been provided, do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
4
good phone
on February 24, 2024
Posted by: josie
Upgraded from S22Ultra its an ok phone, not much difference, I recomend it
Written by a customer while visiting Samsung US