Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
This product has great video and phone features
on February 26, 2024
Posted by: Javi31
[This review was collected as part of a promotion.] I use my Samsung device for movie streaming, video games, but mainly for pictures I love the graphics. Wouldn't change it for the world
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Constant crashes for many games
on February 26, 2024
Posted by: VicVicVic
[This review was collected as part of a promotion.] Firstly, I absolutely adore the Samsung Galaxy S24 Ultra. I upgraded from an S22 Ultra, and am surprised how much better the S24 Ultra works, feels, and looks.
Unfortunately, many games constantly crash, often up to 7 times per hour. Not a single hour has passed where it hasn't crashed. It's crashed so often that the operating system has asked that I put the game in Deep Sleep. I'd be happier if this was an isolated issue with my phone, but there are literally thousands of reports on Reddit, Samsung's official forums, and social media. Even Samsung and game developers have stated that this is a Snapdragon 8 Gen 3 and Unity issue, but a month after the phone's release, the issue is still persistent. Games include - and definitely are not limited to - Pokemon GO; Dragon Ball Legends; Marvel Snap; Axie Infinity; State of Survival; My Solitaire; Monopoly Go; Raid: Shadow Legends; War Dragons; and Final Fantasy VII Ever Crisis.
Value
3
Response from Samsung USBy Social Commerce, February 28, 2024
Hi VicVicVic,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Check out, "App is crashing or not working on Samsung phone or tablet" to help resolve what you may be experiencing with your app not working properly on your device. Feel free to contact Samsung Support if you would like any further assistance after reviewing the provided resource if you have any questions for us or if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Check out, "App is crashing or not working on Samsung phone or tablet" to help resolve what you may be experiencing with your app not working properly on your device. Feel free to contact Samsung Support if you would like any further assistance after reviewing the provided resource if you have any questions for us or if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Written by a customer while visiting Samsung US
Customer Rating
5
Great to come back to Galaxy S series from Flip
on February 26, 2024
Posted by: TwinRice
[This review was collected as part of a promotion.] After switching from the S21 Ultra to the Galaxy Z Flip 4, I am super excited to be back! While the form factor and novelty was cool at first, nothing compares to the sheer workhorse capabilities of the Galaxy S Ultra series phones. And this newest iteration is truly a step above the rest. I am astounded by the battery life on this device and the screen is flawless. The anti-glare screen is amazing. This is everything you will ever need in the palm of your hands
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Major upgrade for me
on February 26, 2024
Posted by: GottaLoveBlue
[This review was collected as part of a promotion.] Coming from the Note 20 Ultra I was amazed how different it looked and felt in my hands compared to my old phone. I just love this phone and the blue one is so nice, It was so worth buying.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on February 26, 2024
Posted by: Musiqman
[This review was collected as part of a promotion.] I love this phone. With it's many features I am still learning. The s pen is an excellent feature allowing me to leave myself and others hand written notes. The camera the camera all I can say is wow. I love watching videos etc on it and the A I features are new to me so I am having much fun with it. Overall I think that Samsung has outdone itself with this phone. Keep up the good work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great start to the AI generation
on February 26, 2024
Posted by: JackyL
[This review was collected as part of a promotion.] This is a nicely built phone that is both powerful and convenient. The weight is moderate, and it can be hold comfortably in one hand. The AI function is definitely a pro. Accuracy for translation is more than usable, and I can't wait to bring it along my discoveries all over the world!
It also takes wonderful pics and videos that I have the desire to share with my friends. It has incorporated into my lifestyle since the first day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Camera & High Functionality
on February 26, 2024
Posted by: KitClick
[This review was collected as part of a promotion.] This device doors gray with gaming and is the best camera I have used. It is even better than other people's phones who have another brand's new model. The zoom impressed me every time I use it! I took a picture of the full moon and you could see the details of the craters!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my phone
on February 26, 2024
Posted by: Oskip8o1
[This review was collected as part of a promotion.] Everything with my phone is great. No issues at all. The camera is my favorite part of the phone.
Value
4
Written by a customer while visiting Samsung US