Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Best phone on market
on February 26, 2024
Posted by: RustyDusty
[This review was collected as part of a promotion.] Great phone to do whatever you want, gaming, steaming watching video or browsing though social media or web. It can handle any task you throw at it. A world at a palm of you hand!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Absolutely NOT scratch proof
on February 26, 2024
Posted by: WantingMyS10back
from Ventura County, CA
Expertise:Intermediate
I bought my S24 Ultra less than 1 week ago. I am always super super careful with my phone so as to not get scratches. I had my last phone my S10+ for 4 years. I did not have a screen protector on as it's supposed to be fairly scratch resistant. However I've been extremely careful with my new S24 Ultra while waiting for my screen protector to arrive and it already has several small scratches!! Extremely irritated and frustrated!! The S24 Ultra is "supposed" to be super scratch resistant and yet I already have micro scratches that absolutely should not be there as I've been so careful with it!! My last S10+ didn't scratch like this in the entire 4 years I had it! So disappointed that the S24 Ultra scratches so incredibly easily! Wishing I still had my S10+ now! This new one is definitely NOT scratch resistant as it claims! I'm tempted to pay to get the screen replaced but I'm not about to spend extra money on something that is supposed to be good quality just to have a new one scratch so stupidly easily again!
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, February 28, 2024
Greetings,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your candor. Your Galaxy S24 Ultra display was designed with Corning Gorilla Armor which helps protect your screen from scratches. We always strongly recommend protecting your investment from bumps and scratches by placing screen protectors and cases on your devices. If you would like to share any additional feedback with us or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/?category_names=Phones&smartphone_compatibility=Galaxy+S24+Ultra,Phones
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your candor. Your Galaxy S24 Ultra display was designed with Corning Gorilla Armor which helps protect your screen from scratches. We always strongly recommend protecting your investment from bumps and scratches by placing screen protectors and cases on your devices. If you would like to share any additional feedback with us or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/?category_names=Phones&smartphone_compatibility=Galaxy+S24+Ultra,Phones
Written by a customer while visiting Samsung US
Customer Rating
4
Loving the features
on February 26, 2024
Posted by: SamsungLuvher4L
[This review was collected as part of a promotion.] I love the AI features are superb. I love being able to organize my handwritten notes, call and text translation, and using the Google text. I think it's so fun creating my own emojis. The camera is pretty awesome as well.
I don't like how they plan on charging for the AI services later. That's not cool letting people have all these perks and then pulling it away and asking for more money. The products are already pricey enough.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
love the new AI feature
on February 26, 2024
Posted by: Lovesamsung
[This review was collected as part of a promotion.] AI is really handy feature that I can easily circle in any part of pic and search for this item . Never,saw in any other phone. Samsung always on the lead
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 Ultra
on February 26, 2024
Posted by: Turysphone
[This review was collected as part of a promotion.] I use my phone mostly for work and movie watching. But the feature I use the most is the amazing camera. The quality of the pictures are amazing and hands down the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
UltraSpectacular S24 ULTRA Experience
on February 26, 2024
Posted by: Luigi524td
[This review was collected as part of a promotion.] Whether it's managing 5 email accounts, keeping 2 Social Media groups up to date, getting caught up with the events of the day, following family adventures, viewing photographic sagas or making a few of my own my S24 ULTRA keeps whizzing along.
Even on a long, busy day the battery keeps up with my pace or the pace of soooooo many others who I follow or lead. And the clear, crisp display is a joy even for my tired, old eyes and my ears are filled with great sounds.
I am soooooo glad I decided to upgrade my S21 and add the S24 Ultra to my Samsung infastructure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent phone but
on February 26, 2024
Posted by: Robots
[This review was collected as part of a promotion.] The display is dimmer than previous models even after adjusting the phone. I've been an ultra user back to the 10.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the product
on February 26, 2024
Posted by: Oangulo7
[This review was collected as part of a promotion.] Like all the new features. Easy to use and reliable.
Value
5
Written by a customer while visiting Samsung US