Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Best phone yet!
on April 22, 2024
Posted by: Dnkayg
[This review was collected as part of a promotion.] Love it, love the circle to search. Great camera. Hands down the best galaxy phone I've owned so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's best android phone 2024
on April 22, 2024
Posted by: Vamsi5
[This review was collected as part of a promotion.] Here's a sample review for the Samsung
The Samsung Galaxy S24 Ultra is a beast of a smartphone that exceeded my expectations in every way. With its large 6.8-inch Dynamic AMOLED display.
The camera system is incredibly versatile, with a 108MP primary sensor, a 40MP front camera, and support for 8K video recording. The battery life is impressive, lasting over a day and a half with heavy use.
Other notable features include IP67 water resistance, a sleek design, and seamless software performance.
Pros:
- Stunning display
- Lightning-fast performance
- Excellent camera system
- Long-lasting battery life
- Sleek design
- Lightning-fast performance
- Excellent camera system
- Long-lasting battery life
- Sleek design
Cons: None notable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is great
on April 22, 2024
Posted by: Kina19
[This review was collected as part of a promotion.] Galaxy AI feature is great, you can modify your text before sending. Overall Camera is exceptional 👌 and the stylus makes note taking so much easier.
One of the best phones out there in the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely stunning model
on April 22, 2024
Posted by: FapovaKurbla
[This review was collected as part of a promotion.] Had S21 Ultra before upgrading to S24 Ultra, and I mush say, the upgrade is definitely a great choice. Even though the S21U had a great camera, it can't compare to the S24U, especially with the addition of AI options for post-processing and editing the photos after they were taken. Even though I initially thought that AI features were mostly useless gimmicks for marketing purpose, I was proven wrong, especially lice transcription and char translation, it became something I use daily. All in all, as expected from the flagship phone, everything is working flawlessly, with upgraded winning formula.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely LOVE my new phone!
on April 22, 2024
Posted by: Pinkie
[This review was collected as part of a promotion.] I just got the Galaxy S24 Ultra & I had the Galaxy S21 FE5G. There's so many cool features on it that it will take me a lil while to learn it all. It's most definitely a huge upgrade & Im so happy I got it. I can't wait to get into the A.I. & see what that's all about. I use my phone to stream music, surf the web & to shop & so far this phone has made the process of things so much easier. I really love the S pen & the way u can write with it. In my opinion this is one of the best phones out right now hands down! It's definitely my Favorite Phone & MOST DEFINITELY A KEEPER!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Good overall phone but Horrible Wi-Fi speed issue
on April 22, 2024
Posted by: Happyking
[This review was collected as part of a promotion.] I am a long time customer of Samsung. I like Samsung phones. I owned almost every galaxy note and now the S ultra models because I change my phone every year. I like the S24 ultra new screen it is strong and the antiglar is awesome. I like the new AI features to edit photos, search and transcript recordings. I don't like the downgraded camera with less zoom power. That's all fine but the only issue I have that is absolutely not acceptable is the low speed Wi-Fi connection. I have a 1GB fiber internet and this phone only connect at 3 or 4 MB to my Wi-Fi. I was hoping it is just a software issue the will be fix with an update but so far no fix. Samsung want me to send the phone to be fixed for a few week and leave me with no phone. Now, I wish I returned the phone within the time period but it was difficult because I traded in my S23 ultra. I recommend that you avoid this phone
Value
1
Response from Samsung USBy Social Commerce, April 22, 2024
Howdy Happyking,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your honesty as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. When you have some free time available, please take a moment to review "Galaxy phone or tablet Wi-Fi connection issues" to conduct a few simple troubleshooting steps that may help resolve what you have been experiencing with your Wi-Fi connectivity. Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your honesty as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. When you have some free time available, please take a moment to review "Galaxy phone or tablet Wi-Fi connection issues" to conduct a few simple troubleshooting steps that may help resolve what you have been experiencing with your Wi-Fi connectivity. Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Written by a customer while visiting Samsung US
Customer Rating
5
This is the beat one yet.
on April 22, 2024
Posted by: Ric1970
[This review was collected as part of a promotion.] I have the S24 Ultra. Upgrading from a Note 20 Ultra.
Love all the new features. I work in IT and AI has made a great difference in finding information about IT related issues and fixes.
All my network mo ignoring solutions work a lot better and faster.
I find myself sending how to screenshots and having a pen to modify and make notes on the pictures makes my life so much easier.
I do a lot on my phone. The battery life is amazing. I can send all my emails, do all the monitoring and don't have to worry about recharging all day.
Awesome phone. Has made my job a lot easier. One less thing I have to worry about and that is worth the money.
Love all the new features. I work in IT and AI has made a great difference in finding information about IT related issues and fixes.
All my network mo ignoring solutions work a lot better and faster.
I find myself sending how to screenshots and having a pen to modify and make notes on the pictures makes my life so much easier.
I do a lot on my phone. The battery life is amazing. I can send all my emails, do all the monitoring and don't have to worry about recharging all day.
Awesome phone. Has made my job a lot easier. One less thing I have to worry about and that is worth the money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with Ai!
on April 22, 2024
Posted by: Walkindude
[This review was collected as part of a promotion.] Great phone for everyday travel use. Blue tooth n media works great thru device. The camera is legit n the samsung galaxy ai makes editing easy.
Value
5
Written by a customer while visiting Samsung US