Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
This product is peak of mobile electronics.
on April 29, 2024
Posted by: Nebula
[This review was collected as part of a promotion.] This phone has a great camera that will also automatically get rid of pesky things that you don't want in a photo. The quality is great no matter how close or far the picture is taken. The durability of this phone is no joke seeing that I accidentally dropped it on a wood floor with the phone being perfect condition and the floor being chipped. This phone is quick to open apps, games and downloading notes from my college classes. Overall great phone especially for a college student wanting quick notes with the pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The ultimate phone to own
on April 29, 2024
Posted by: Lovethis2024
[This review was collected as part of a promotion.] I have been a long time owner of the galaxy series phone. This model is the best so far. From its long lasting battery to its great pictures and AI implementation. I use my phone for everything from bike riding (tracking progress), djing (using Hotspot and running apps related to djing) , running Bixby routines, amd all daily things. I enjoy the fact that the device learns your habits and adjusts to accommodate your style. The durability of this device is outstanding. I am visually impaired and the native enhancements built in the phone have helped me in my day to day lifestyle. Although we no longer get an sd card slot, I feel the device handles storage efficiently. I love the fact that you can do pretty much anything you need to do with the phone without having to worry about compatibility. I'm a dj and having my music available without having to use only specific apps and having the files available is important and a great aspect of the device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product has great features
on April 29, 2024
Posted by: Ibyang
[This review was collected as part of a promotion.] I've a samsung user since 2013. I love the google translation the most but the unit I got is I need to charge every single day and the camera is not that sharp
Value
1
Response from Samsung USBy Social Commerce, April 30, 2024
Greetings Ibyang,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your directness. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra offers an intelligent all-day battery that allows you to watch videos up to 30 hours or listen to music for up to 95 hours. Your camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Your device uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. If you would like, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. Please take a few moments to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" when you have the available time to learn how you can optimize your battery life on your Galaxy S24 Ultra. If you would like further assistance afterward, do not hesitate to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your directness. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra offers an intelligent all-day battery that allows you to watch videos up to 30 hours or listen to music for up to 95 hours. Your camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Your device uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. If you would like, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. Please take a few moments to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" when you have the available time to learn how you can optimize your battery life on your Galaxy S24 Ultra. If you would like further assistance afterward, do not hesitate to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful phone
on April 29, 2024
Posted by: Maximus
[This review was collected as part of a promotion.] The previous phone which I has was note 20 ultra .... I have to say was pretty upset when samsung decided to stop note series , loved the note series but when saw s24 specs and with the flat screen I had mixed reactions like no longer note series but s24 ultra with flat screen it was worth the adjustment but have to say when I got the s24 ultra in my hands I got that nostalgia of using my old note 2 and note 3... but talking about s24 it's a powerhouse love every bit of it ..... Best is the ai it's super makes things so easy and the ai is easy to use with the speed,
Good work samsung love the phone.
Good work samsung love the phone.
P.s. plz get back the note series on flat screen and leather back ooohhh that would be nostalgic honestly my reaction would be like like a younger version of myself the name for that would be note 25 nostalgia edition
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 29, 2024
Posted by: RaeRae24
[This review was collected as part of a promotion.] I love everything about this phone. I had the NOTE and when samsung made the change to this but kept some of the NOTE features I was so excited. I feel as I learn some new features every uses of the phone. I was able to get my folks to upgrade as well. I was able to show them all the cool features as well Like the Galaxy AI and the love it. Keep up the great work samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Phone!
on April 29, 2024
Posted by: Cthrnrose
[This review was collected as part of a promotion.] The Samsung phones are amazing. It's programs, apps, and everything work so seamlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on April 29, 2024
Posted by: Theothertomcruz
[This review was collected as part of a promotion.] I know there was a change with the camera, that is really over my head, but I have no complaints on it. Takes great pictures, great battery life, good for mobile gaming. AI software is new but so informative and helpful!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on April 29, 2024
Posted by: Pinto2024
[This review was collected as part of a promotion.] The S24 Ultra is a powerhouse. It is pretty amazing the versatility of this device. Plus it's gorgeous
Value
5
Written by a customer while visiting Samsung US