Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
2
Not as great as expected
on April 29, 2024
Posted by: Loveagoodcamera
[This review was collected as part of a promotion.] When I first got it, one of my game apps I use all of the time would crash on me daily. I don't think the camera is as good as I expected either. Now, when I get a pop up to update and app it just spins and I have to actually go into the app store to type it in to find the app in order to up date it.
Value
2
Response from Samsung USBy Social Commerce, May 1, 2024
Hey Loveagoodcamera,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Take a moment to review, "App is crashing or not working on Samsung phone or tablet" to help resolve what you have described to be experiencing with your apps. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Were you aware that your device uses AI throughout many apps? For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. If you choose to do so, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. We're always happy to hear from our customers! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Take a moment to review, "App is crashing or not working on Samsung phone or tablet" to help resolve what you have described to be experiencing with your apps. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Were you aware that your device uses AI throughout many apps? For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. If you choose to do so, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. We're always happy to hear from our customers! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
The S series just keeps getting better!
on April 29, 2024
Posted by: Jenniezazz
[This review was collected as part of a promotion.] Samsungs S series has been my go-to for many years now and I must say the S24 Ultra has exceeded my expectations. From the infamously beautiful displays to the fast speeds & new AI working in concert to provide an experience like no other. Whether I'm at work or taking amazing photos with the family I know the S24 Ultra is going to ensure a seamless experience with stunning results.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone with amazing features
on April 29, 2024
Posted by: Chino1
[This review was collected as part of a promotion.] Samsung galaxy S24 and all Samsung products are the best technology in the whole world and it's amazing how a very smart phone like Samsung help me have it basically all in one device now with Ai is very more useful no need of a computer honestly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone in the world forever
on April 29, 2024
Posted by: Thechap0
[This review was collected as part of a promotion.] The Galaxy S24 Series introduces advanced intelligence settings, giving you control over AI processing for enhanced functionality. Rest easy with unparalleled mobile protection, fortified by the impenetrable Knox Vault, as well as Knox Matrix13, Samsung's vision for multi-device security.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Once Again Destroys the Competition
on April 29, 2024
Posted by: IHADTHEFIRSTGALAXY
[This review was collected as part of a promotion.] My phone is basically fused to my hand 18/24 hours in a day. Be it work, my kids sporting events, or personal use I'm on this phone non stop. The battery is unrivaled, something I didn't think could get better from the amazing Ultra 23 but somehow it is. It's incredibly fast, with a camera that's absolutely stunning. I am in no way a photographer, but I could easily trick people into thinking I was based off of how amazing these photos look with this phone. I haven't played with the AI too much yet but the image search is really cool. All around an absolutely amazing device and well worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Only brand to own
on April 29, 2024
Posted by: 072185
[This review was collected as part of a promotion.] The new galaxy AI has helped streamline maintaining a great balance between work and home life. Samsung has done phones right!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost excellent phone
on April 29, 2024
Posted by: Rikter7
[This review was collected as part of a promotion.] Camera 9/10
Call quality 9/10
Build quality 8/10
Features 9/10
Performance 10/10
Only real complaint is that I had the s21plus and I thought this phone was gonna blow me away was really just slightly better than the 21plus overall still like it
Call quality 9/10
Build quality 8/10
Features 9/10
Performance 10/10
Only real complaint is that I had the s21plus and I thought this phone was gonna blow me away was really just slightly better than the 21plus overall still like it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding device!
on April 29, 2024
Posted by: Carolyn
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is an outsidning device! The camera has an incredible lens and pictures are beyond clear and the definition is too notch, as is the zoom features. I love the flat screen and stylus. Overall a must have for a powerhouse android device!
Value
5
Written by a customer while visiting Samsung US