Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
The everlasting dullstopper
on May 4, 2024
Posted by: JaundiceJoplin
[This review was collected as part of a promotion.] I can't stop learning! Love the product! I upgraded from the s8 and I am absolutely blown away by how far samsung has come! Definitely looking into a samsung forever program🤘
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great camera as well as AI.
on May 4, 2024
Posted by: Rjay133
[This review was collected as part of a promotion.] This product has the best camera and camera options. As crystal clear as this camera is, it allows you capture any moment with clarity. Never missing a dull moment. Fast, clear and zooms in far. AI is also definitely a match made in heaven!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy improvements I've been waiting for
on May 4, 2024
Posted by: Example
[This review was collected as part of a promotion.] Carried every Galaxy generation since the S4. Always a rock solid device. Been. Note convert since the Note 9. But I started skipping generations since the 20, going to the 22 Ultra, because there wasn't much different anymore. The S24 has been great. Finally, a flat screen again. The titanium frame may have been a gimmic, but the fact that it's not a smooth slick surface has been a welcome grip improvement. Performance, audio, and functionality are all in alignment with what I've come to expect from Samsung. Definitely worth upgrading to the S24 line from any previous generation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I Love my Samsung S24 Ultra
on May 4, 2024
Posted by: UGAgirl
[This review was collected as part of a promotion.] As with all the Samsung products I own and use, I love my S24 Ultra! My favorite feature is the S Pen. I use Samsung Notes ALL the time. After I am finished taking notes, I can save the notes as a PDF file and file them in the appropriate folder for tasks I do at work.
Although I don't have any need for translation, the AI function will allow you to translate on-the-go. The best way to learn the AI capability (or any S24 Ultra capability) is probably to use the Tips app which comes installed on the phone. See picture attached.
I use my phone for work and personal use. For work, I most often use the Microsoft 365 Suite (Outlook, Teams, One Drive, Whiteboard, One Note, Excel) as well as Samsura. For personal use, Facebook, Messages, Messenger, Amazon Music, Calculator, Gallery, and many others work great.
The camera takes great pictures. The zoom is significant (100x) Again, use Tips to get all the details. There are so many features (and side Apps), I have not had a chance to explore them all.
The transfer from my old phone to the new phone was easier than I remembered (from my last cellphone purchase of Note 8).
I am pretty certain I will never buy anything except Samsung cellphones in the future (unless they stop making the S Pen).
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Great features, bad display
on May 4, 2024
Posted by: DBones
[This review was collected as part of a promotion.] The ultra has awesome features like the S Pen. Unfortunately the display is really lacking. Compared to my Flip 4, the screen is very washed out and grainy. Indoor pictures with the camera can also be blurry. Outdoor pictures are great though.
Value
2
Response from Samsung USBy Social Commerce, May 6, 2024
Hi DBones,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your directness. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have not already done so yet, please update your Galaxy S24 Ultra as soon as possible. Software updates are like oil changes and tune-ups for your phone - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. After updating to the latest software, make sure to turn off Adaptive color tone. You can do this by: • Settings > Display > Adaptive color tone or • Quick panel > Brightness bar > More options > Adaptive color tone. After turning off adaptive color tone, you will be able to adjust the color setting to tune the display to your liking. Also, be sure to turn off Eye Comfort Shield. Your Galaxy S24 comes equipped with with a 12MP Selfie Camera and a triple Rear Camera consisting of a 50MP Wide-angle Camera with 2x optical quality zoom, 12MP Ultra-Wide Camera and 10MP 3x Optical Zoom Camera. You can use portrait mode on 2x and 3x zoom to take dynamic close-ups. Even in low light, take shots with reduced noise thanks to Nightography and the new ProVisual engine enhances detail and color for clear, vibrant high-resolution photos, even at digital zoom distances. Your device utilizes AI throughout many apps and experiences. For instance, the camera uses AI Zoom to take better zoom photos. You can use AI to edit images, like Generative Edit, which can fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. If you would like, you're able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features (Settings->Advanced Features->Galaxy AI.) If you would like to share any other feedback with us or if you have any questions for us, please let us know by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/smartphones/galaxy-s24/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your directness. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have not already done so yet, please update your Galaxy S24 Ultra as soon as possible. Software updates are like oil changes and tune-ups for your phone - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. After updating to the latest software, make sure to turn off Adaptive color tone. You can do this by: • Settings > Display > Adaptive color tone or • Quick panel > Brightness bar > More options > Adaptive color tone. After turning off adaptive color tone, you will be able to adjust the color setting to tune the display to your liking. Also, be sure to turn off Eye Comfort Shield. Your Galaxy S24 comes equipped with with a 12MP Selfie Camera and a triple Rear Camera consisting of a 50MP Wide-angle Camera with 2x optical quality zoom, 12MP Ultra-Wide Camera and 10MP 3x Optical Zoom Camera. You can use portrait mode on 2x and 3x zoom to take dynamic close-ups. Even in low light, take shots with reduced noise thanks to Nightography and the new ProVisual engine enhances detail and color for clear, vibrant high-resolution photos, even at digital zoom distances. Your device utilizes AI throughout many apps and experiences. For instance, the camera uses AI Zoom to take better zoom photos. You can use AI to edit images, like Generative Edit, which can fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. If you would like, you're able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features (Settings->Advanced Features->Galaxy AI.) If you would like to share any other feedback with us or if you have any questions for us, please let us know by reaching out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/smartphones/galaxy-s24/
Written by a customer while visiting Samsung US
Customer Rating
5
Total game changer for productivity in health
on May 4, 2024
Posted by: Ghost8484
[This review was collected as part of a promotion.] I used to own the S21+ I still own S22+ and now the S24 Ultra. I am disabled and this phone has helped me out tremendously with the s pen itself because of the features in which you can air command which means gestures or you can't even write notes to yourself and the screen is off. That is completely insane and so helpful. My wife and III do the shopping for us as well as everything else too. From finances to health to insurance and with this S24 Ultra it is so much easier. It's amazing how fast it is. And how actually reliable the A. I can process answer with a very, very clear answer. And is usually correct too. I am still learning the s. Pen. In health features is i'm moving along because i've never had a phone like this before. This phone is so easy to use. Not complicated, nor does it actually.
Die quickly in other words, battery drainage. The battery drainage wasq Big issue because of my health and with this phone. It's amazing. It last a lot longer than the other two phones I mentioned combined. I wish I could afford the actual cases that I could see a lot easier with. But I currently have the S24S view wallet case play. In black and it's amazing with the pin. You can actually write through the window. I've had problems in the past trying to get accessories. Which is the main reason in which I haven't bought any and this phone definitely needs it. With the galaxy AI what should I say? Second brain, it is truly truly A. Blessing, because how correct and precise.
Die quickly in other words, battery drainage. The battery drainage wasq Big issue because of my health and with this phone. It's amazing. It last a lot longer than the other two phones I mentioned combined. I wish I could afford the actual cases that I could see a lot easier with. But I currently have the S24S view wallet case play. In black and it's amazing with the pin. You can actually write through the window. I've had problems in the past trying to get accessories. Which is the main reason in which I haven't bought any and this phone definitely needs it. With the galaxy AI what should I say? Second brain, it is truly truly A. Blessing, because how correct and precise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is by far my favorite yet
on May 4, 2024
Posted by: Deesdess
[This review was collected as part of a promotion.] The Samsung Galaxy s24 ultra is very fast and you can use it for almost anything imaginable. Need to type your resume, edit a document or even create business cards you can do it all on your phone. Wide screen, nifty pen just overall handy dandy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone of the year
on May 3, 2024
Posted by: Sourmass
[This review was collected as part of a promotion.] I use my phone all day the battery life is great and especially since it charges within the hour and last me for my entire day I get so much use out of my device from casual internet browsing to playing mobile game and streaming my favorite shows with no problems.
Value
5
Written by a customer while visiting Samsung US