Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
3
Not very user friendly
on May 11, 2024
Posted by: Hans
Expertise:Intermediate
A friend recommend this phone, but I should have kept my old one
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, May 13, 2024
Hey Hans,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We understand that transitioning to a new device can come with a bit of a learning curve. This is why we have a wealth of resources in place to make that transition as seamless as possible. In fact, we offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to check them out when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always more than happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/answer/ANS10000753/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We understand that transitioning to a new device can come with a bit of a learning curve. This is why we have a wealth of resources in place to make that transition as seamless as possible. In fact, we offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to check them out when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always more than happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US
Customer Rating
5
24 ultra the powerhouse
on May 11, 2024
Posted by: HIMMYxHIMDRICKS
[This review was collected as part of a promotion.] this device by far exceeds my expectations tthe phone is lightening fast and responsive the technology packed into this thing is second two none I also have the latest competition phone and tthe galaxy wins my heart better Ai better Camera more user friendly and exclusive features just amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is amazing
on May 11, 2024
Posted by: Raednk78
[This review was collected as part of a promotion.] I see it us the best one. My colleagues have it and they use it in the class following and studying so they got a high grades except me so I hope get one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love new AI feature for pictures
on May 11, 2024
Posted by: Zen4it
[This review was collected as part of a promotion.] Love new AI features specially remove anything from picture and re pixels the empty space ,98% it's match the background only sometime it's miss , never need to see around for snap because it can move after that too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Out of this World
on May 11, 2024
Posted by: Michelle7714
[This review was collected as part of a promotion.] It's the smartest device I've ever had the privilege of owning. A.I. is other worldly. Advanced technology. Who needs anyone else when you have an advanced phone like this. Samsung Galaxy 24 ultra I love you. Best phone out there in all the galaxies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features! Amazing photos & videos.
on May 11, 2024
Posted by: Cshadowchick
[This review was collected as part of a promotion.] Everything transferred easily and without issue. The ability to edit old photos to make them look a little better is a nice touch! Photo and video quality is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great design
on May 11, 2024
Posted by: Samwu888
[This review was collected as part of a promotion.] I've been using Samsung phone since S20, all great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung s24 ultra
on May 11, 2024
Posted by: Kimul88
[This review was collected as part of a promotion.] Good. AI search is gamechanging. The camera quality is top notch.
Value
4
Written by a customer while visiting Samsung US