Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
2
Nothing special above my s22ultra
on May 14, 2024
Posted by: Tshow34
[This review was collected as part of a promotion.] This is great but nothing superb above the s22 ultra or s23 ultra all just normal.
Waiting for that features that really makes this upgrade worth it.
Value
2
Response from Samsung USBy Social Commerce, May 15, 2024
Hello Tshow34,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. From the titanium frame hardware to the AI-packed software, your Galaxy S24 Ultra delivers an elevated experience compared to its predecessor. The Galaxy S24 Ultra has a Quad Tele camera system that can capture clearer, higher resolution zoomed-in photos than Galaxy S23 Ultra. The 50MP Camera now comes with 5x optical zoom. Even at 5x zoom, you can see the vivid effects of Nightography in low light. The new ProVisual engine supports overall photography experience such as high resolution, Super HDR, AI Zoom, Nightography and Generative Edit. Your Galaxy S24 Ultra display also has better visibility than Galaxy S23 Ultra due to a higher peak brightness of 2600 nits and newly applied Corning Gorilla® Armor. For your convenience, I have provided the comparison between the S22 Ultra, S23 Ultra, and the S24 Ultra below for your review. In regard to your Galaxy AI features, whether you’re editing photos, browsing the web, or calling loved ones, you can use the new AI app features to simplify daily tasks. For example, you can effortlessly organize and summarize your ideas in Samsung Notes, receive text message assistance, find content by circling an item or image, and sync your wallpapers to the current weather conditions. These AI features were created to streamline your Galaxy experience, so you can enjoy using your phone or tablet to its fullest extent throughout the day and night. When you have some free time available, take a moment to review "Use features with Galaxy AI on your Galaxy phone and tablet" to learn all about the awesome new features you now have available with your new Galaxy S24 Ultra. If you have any questions for us or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/compare/?device-1=samsung-galaxy-s24-ultra&device-2=samsung-galaxy-s23-ultra&device-3=samsung-galaxy-s22-ultra
https://www.samsung.com/us/support/answer/ANS10000753/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. From the titanium frame hardware to the AI-packed software, your Galaxy S24 Ultra delivers an elevated experience compared to its predecessor. The Galaxy S24 Ultra has a Quad Tele camera system that can capture clearer, higher resolution zoomed-in photos than Galaxy S23 Ultra. The 50MP Camera now comes with 5x optical zoom. Even at 5x zoom, you can see the vivid effects of Nightography in low light. The new ProVisual engine supports overall photography experience such as high resolution, Super HDR, AI Zoom, Nightography and Generative Edit. Your Galaxy S24 Ultra display also has better visibility than Galaxy S23 Ultra due to a higher peak brightness of 2600 nits and newly applied Corning Gorilla® Armor. For your convenience, I have provided the comparison between the S22 Ultra, S23 Ultra, and the S24 Ultra below for your review. In regard to your Galaxy AI features, whether you’re editing photos, browsing the web, or calling loved ones, you can use the new AI app features to simplify daily tasks. For example, you can effortlessly organize and summarize your ideas in Samsung Notes, receive text message assistance, find content by circling an item or image, and sync your wallpapers to the current weather conditions. These AI features were created to streamline your Galaxy experience, so you can enjoy using your phone or tablet to its fullest extent throughout the day and night. When you have some free time available, take a moment to review "Use features with Galaxy AI on your Galaxy phone and tablet" to learn all about the awesome new features you now have available with your new Galaxy S24 Ultra. If you have any questions for us or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/compare/?device-1=samsung-galaxy-s24-ultra&device-2=samsung-galaxy-s23-ultra&device-3=samsung-galaxy-s22-ultra
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on May 14, 2024
Posted by: Yoshiyimmy212
[This review was collected as part of a promotion.] Absolutely love this thing its a monster probably the best phone I've ever owned
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Galaxys
on May 14, 2024
Posted by: Greytiberwolf
[This review was collected as part of a promotion.] I have been a devot Samsung user for many years now. I love my S24 Ultra. It takes amazing pictures. It is fast and does all the things I need it to. It's great to use as a computer when I hook my Dex to it. Was kinda hesitant to get cause of how new it was. I like waiting at least 6 months before I get the newer devices. I didn't wait. I saw it and I immediately had to get it. It was only out for two weeks before I got it. This is one device I really love.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic, Multi-faceted device!
on May 14, 2024
Posted by: GGBones
[This review was collected as part of a promotion.] I use my S24 Ultra for literally everything. Being in the military, I have a high-stress, fast-paced lifestyle. This phone helps me organize, communicate, and get through my day in so many helpful ways. It is my note-taker, my stress reliever, and the best device I've ever owned. The battery alone is reason enough to get one. It lasts ALL DAY and then some. Whether I'm working or playing games, or watching a video, this thing does it all. And the Galaxy AI is an added bonus. I take a lot of photos for work, and it really helps to be able to edit my pictures for the best clarity and it's super simple to use. Cannot say enough good things about this phone. Well done, Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung Galaxy S24 Ultra
on May 14, 2024
Posted by: Juju007
[This review was collected as part of a promotion.] The Galaxy AI features are super cool and convenient, especially in the Gallery app. I love it when the AI slows down my videos when I long press my videos. The CPU and the GPU processor of this device is insane! When i am Gaming, there's barely any to no lag on my device. I love the camera features, especially night mode. On Friday night of last week, i took a beautiful picture of the northern lights. I can take 200 Mega Pixels pictures and it looks wonderful. The 100× zoom is a life saver and The S Pen features is fun to use, even though I look like a wizard using it. The Battery life of my device is really good and 100 percent of the battery can last me till the next day. I'm surprised on how well this device performs daily tasks extremely well. I'll give this review a 10 out of 10 thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new features that work well.
on May 14, 2024
Posted by: Allyssa2424
[This review was collected as part of a promotion.] I use my phone to manage alot of my day to day life! I have found the translation feature to be especially neat! I have enjoyed some of the cool new AI features as well. When my kids have competition cheer it can sometimes be hard to get a picture of the whole team looking up at once, I was able to use the Galaxy AI feature to help move parts of images from one picture to another easily. I would definitely recommend and have to many friends the s24 ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Markets best...
on May 14, 2024
Posted by: Igor5043
[This review was collected as part of a promotion.] I believe i am not the only one saying that s24 ultra is a remrkable piece of art... camera is absolutelly amazing, AI features are very helpfull and usefull, which makes the experience of having the phone even more pleasant... battery lasts long enough to enjoy a whole day almost which is great for a heavy user... Galaxy AI will only get better...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I've had!
on May 14, 2024
Posted by: LoveMyDevice1
[This review was collected as part of a promotion.] The device always works, with no issues. The screen looks amazing for watching videos. Audio sounds great. The camera is phenomenal. I really have no complaints!
Value
5
Written by a customer while visiting Samsung US