Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Beast of a device
on May 18, 2024
Posted by: Vinay95
[This review was collected as part of a promotion.] This phone is an absolute beast and I won't regret upgrading it from s23 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has fantastic features
on May 18, 2024
Posted by: MicahD
[This review was collected as part of a promotion.] The product is fantastic and works well! Great longevity
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s24 ultra the best phone
on May 18, 2024
Posted by: Jvnava
[This review was collected as part of a promotion.] I started as a social media creator with my Samsung S24 Ultra. It's a great option for filming and photography. I love the cameras and the zoom; they're incredible, and the quality of the images is exceptional. The phone also feels smooth and powerful, and every app runs great. The definition of the screen is awesome, even under the sun. Samsung has worked magic on the screen; somehow, they figured out how to make reflections almost null, which helps a lot when you're filming under the sun. It has a lot of great features, like the battery that lasts all day long. I could keep talking about more great things about my phone, but those are the ones I personally like the most.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Camera is junk, not worth the hype.
on May 18, 2024
Posted by: MrB52
Expertise:Intermediate
Camera has great zoom, but the resolution is junk, no matter what the settings. I have older phones that take way better photos
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
2
Response from Samsung USBy Social Commerce, May 20, 2024
Hi MrB52,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your directness as we strive to provide the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Your Galaxy S24 Ultra uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. If you choose, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your directness as we strive to provide the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Your Galaxy S24 Ultra uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. If you choose, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S24 ultra
on May 18, 2024
Posted by: Yakillinme
[This review was collected as part of a promotion.] The s
S24 Ultra is a amazing phone .its fast ,bright and the AI photo is fun to play with . I use the AI summerize everyday. Very happy with my purchase.
S24 Ultra is a amazing phone .its fast ,bright and the AI photo is fun to play with . I use the AI summerize everyday. Very happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy
on May 18, 2024
Posted by: Kcrlcsw
[This review was collected as part of a promotion.] Please enter me in Sweepstakes. Thank you. Please contact me if further information is required.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on May 18, 2024
Posted by: Karoo0101
[This review was collected as part of a promotion.] Its AI is on another level. For the S24 Ultra, the display is awesome. The fact that it's reflection-resistant is pretty amazing. I'm in love with this phone. Oh, and the battery life is just amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Consistently good, you get what's on the tin.
on May 18, 2024
Posted by: Dungeonrunner87
[This review was collected as part of a promotion.] Continues being a solid device with not many complaints if any at this time. AI is useful for messaging but other than that seems like more or a gimmick than a feture at this time.
Value
4
Written by a customer while visiting Samsung US