Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: William Allen
Verified Purchase:Yes
I had a Galaxy S24 Ultra 256GB unlocked phone first and was able to upgrade to the 512GB phone. I have the new 512GB phone in hand now and, no surprise, there are no surprises compared to the former phone. The 512GB confirguration should help me future-proof my purchase. I AM having a dickens of a problem getting into the Microsoft Authenticator app this time around but that's not a Samsung problem. I should crack my 1 problem soon. Regarding the S24 Ultra phone, I'm satisfied that I have upgraded to a phone model with 7 years of software updates. Satisfied.
Written by a customer while visiting Samsung US
Posted by: Jesh
Verified Purchase:Yes
It's a beast of a phone. Heafty amount of tech in your hand. Snapdragon 8 gen 3 processor is the fastest strongest cpu In the market and it's as good as it gets. Screens amazing. Battery is superb and overall it's a killer phone. Only gripe is NO SD slot. They gota stop playing around and add the dam thing. I still keep my s20 ultra for this very reason. Other than it's a stupid high end phone
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: None
Verified Purchase:Yes
Camera is not upto mark and not sure if there is update to fix it
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture 😍
on June 2, 2024
Posted by: Hero
from Tennessee
Expertise:Beginner
This phone is so light and I'm going to try to get it done 👍
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: ESNEL2
from Columbia, SC
Expertise:Expert
Verified Purchase:Yes
I am very happy with my order and all the procedures during my purchase and I am very much enjoying my new phone with a wonderful features, can't wait to see what the next S25 ultra looks like for my purchase next year.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features
on June 1, 2024
Posted by: MsVw39
from Corpus Christi,Tx
Expertise:Intermediate
I've had this phone like 5 months now and it works great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Impressive like the frame TV
on June 1, 2024
Posted by: Astrid
from New Jersey
It's like a Nintendo DS, love that
•the pen is so much fun. It does so much more than I ever expected it to.
•The display needs more color... it doesn't see pink properly... or come in pink... which is a problem for me. The flip phones do a better pink :(
•The camera is stunning especially with movement. But I feel like I'm giving up vibrancy for it, not getting it all.
• It made my smart home significantly smarter and pulled all of my devices together seamlessly
• It reminds me of my 50mp windows phone, back when windows made phones, but an amazingly updated 2024 version
• I am impressed, the design was made with happiness & fun in mind :)
•The display needs more color... it doesn't see pink properly... or come in pink... which is a problem for me. The flip phones do a better pink :(
•The camera is stunning especially with movement. But I feel like I'm giving up vibrancy for it, not getting it all.
• It made my smart home significantly smarter and pulled all of my devices together seamlessly
• It reminds me of my 50mp windows phone, back when windows made phones, but an amazingly updated 2024 version
• I am impressed, the design was made with happiness & fun in mind :)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's a downgrade and inconvenient to use
on May 31, 2024
Posted by: Austin M CA
from California
Expertise:Intermediate
I don't feel much difference than my Note 9. My Ultra 1 TB is actually a down grade because the finger print never worked if you put any protection film on it. Unlike the dedicated scanner like Note 9. I Have to type my password for everything. The screen is viewable under polarized sunglasses.. that's the only plus I found. I hate company just tweaking little things around and call it improvement. It's actually having customers to relearn what has been well made. No regrets buying it but not happy either. I wish my Note 9 can upgrade to the latest Android so I don't have to force to upgrade my phone because they don't support the old OS.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Response from Samsung USBy Social Commerce, June 3, 2024
Hi Austin,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your directness. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone and keeps your personal information safe. If you are having trouble using your fingerprint sensor, take a look at "Samsung phone is not recognizing fingerprints" to help resolve what you may be experiencing with your device. If you have any questions for us after reviewing the resource that has been provided or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your directness. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone and keeps your personal information safe. If you are having trouble using your fingerprint sensor, take a look at "Samsung phone is not recognizing fingerprints" to help resolve what you may be experiencing with your device. If you have any questions for us after reviewing the resource that has been provided or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Written by a customer while visiting Samsung US