Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Great feeling that sounds good to me
on June 3, 2024
Posted by: Love to shop
I bought this a month ago and I've learned so much
Written by a customer while visiting Samsung US
Posted by: Robin
Verified Purchase:Yes
I wish I could go back to my old note 20. The s24 screen is dimmer, less colorful, the phone itself weighs a noticeable amount more with less screen.
Response from Samsung USBy Social Commerce, June 4, 2024
Howdy Robin,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please update your software on your Galaxy S24 Ultra as soon as possible, if you have not done so yet. Software updates are like oil changes and tune-ups for your phone - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. After updating to the latest software, make sure to turn off Adaptive color tone. You can do this by: • Settings > Display > Adaptive color tone or • Quick panel > Brightness bar > More options > Adaptive color tone. After turning off adaptive color tone, you will be able to adjust the color setting to tune the display to your liking. Also, be sure to turn off Eye Comfort Shield. Fun fact: your Galaxy S24 Ultra weighs 233g! If you would like to share any additional feedback with us or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/downloads/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please update your software on your Galaxy S24 Ultra as soon as possible, if you have not done so yet. Software updates are like oil changes and tune-ups for your phone - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. After updating to the latest software, make sure to turn off Adaptive color tone. You can do this by: • Settings > Display > Adaptive color tone or • Quick panel > Brightness bar > More options > Adaptive color tone. After turning off adaptive color tone, you will be able to adjust the color setting to tune the display to your liking. Also, be sure to turn off Eye Comfort Shield. Fun fact: your Galaxy S24 Ultra weighs 233g! If you would like to share any additional feedback with us or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Ali Z
Expertise:Expert
Verified Purchase:Yes
I upgraded from an S21 ultra because my S21 collected water inside its camera lenses after less than 3 years. Also it charged slowly thinking I am using a non Samsung charger which is not true. At the moment, I love my S24 ultra. But I am disappointed at Samsung. I think they forced me to upgrade by having my S21 ultra charge slowly. I expected more from Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Zia S
from Dallas TX
Expertise:Expert
Verified Purchase:Yes
Some people mentioned that the colors are a little washed out compared to s23. Although true you can fix this in the settings. Other than that the phone is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It is amazing device .
on June 3, 2024
Posted by: KhalafQ1973
[This review was collected as part of a promotion.] Hi there .
Regarding to your device it is very modern and I am surprising from the amount of information which I have in this very modern cellphone not only that but the easiest way to use it.
Regarding to your device it is very modern and I am surprising from the amount of information which I have in this very modern cellphone not only that but the easiest way to use it.
Value
5
Written by a customer while visiting Samsung US
Posted by: David
from California
Expertise:Expert
Verified Purchase:Yes
This was for my wife, who loves it, and upgraded from the last Note. As an owner of an S22 ultra, I can say there is an improvement. Solid feel in hand too. Seems thicker.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Santos Soriano
from Dunellen, NJ
Expertise:Expert
Verified Purchase:Yes
The Galaxy S24 Ultra is a phenomenal smartphone that sets a new standard with its incredible camera and powerful CPU. The camera system, featuring a 200MP main sensor, captures stunningly detailed photos and vibrant, true-to-life colors. Night mode is exceptional, delivering clear and bright images even in low light. The 10x optical zoom allows for breathtaking close-ups without losing quality. On the performance side, the new Snapdragon 8 Gen 3 processor ensures lightning-fast speeds and seamless multitasking. Gaming, streaming, and productivity tasks are handled effortlessly. This phone truly excels in both photography and performance, making it a must-have for tech enthusiasts and mobile photographers alike.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mykel
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Me encanta este este teléfono siempre he tenido Samsung pero este en especial me ha impresionado
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US