Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: TreasureCube
Verified Purchase:Yes
Great phone, great camera, great competitive processing power, and just simply a great all round tool, plus the AI features have proven quite useful, would recommend
Written by a customer while visiting Samsung US
Posted by: Emre
from Putnam, NY
Expertise:Intermediate
Verified Purchase:Yes
Amazing phone all around. I love using it almost for everything. It's not as big as I thought. I bought it on a deal with Earbuds. Couldnt be better!
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Danny
Verified Purchase:Yes
Great phone , with endless customization and shines doing it
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect, texting sucks
on June 4, 2024
Posted by: Scott
from Florida
Expertise:Intermediate
This is an awesome phone in ALMOST every aspect. Great camera for pics in multiple settings and video. Calls and video are crystal clear. It is a comfortable size and works pretty much perfectly with my Samsung watch. The speed of the phone is awesome as is the battery charge time and the battery lasting time.
The only major flaw with this phone is the texting. Especially the voice to text.
Finger texting is spotty. It will auto correct words and punctuation that make no sense.
It will highlight it's own corrections as to tell you the word or phrase is incorrect even though the phone put it that way.
Finger texting is spotty. It will auto correct words and punctuation that make no sense.
It will highlight it's own corrections as to tell you the word or phrase is incorrect even though the phone put it that way.
Voice text actually just sucks. The phone does not recognize easy words like my name for instance.
It will end sentences with periods that are not supposed to end at that point.
It will capitalize words where they are not to be capitalized.
Voice text will put double spaces between words.
It will highlight words and phrases that are not correct even though the phone wrote them that way.
At the end of a sentence if I say "comma" or "period," it will spell out comma and period or any other punctuation instead of using the actual punctuation mark.
There is more to add but this phones texting needs a major overhaul.
It will end sentences with periods that are not supposed to end at that point.
It will capitalize words where they are not to be capitalized.
Voice text will put double spaces between words.
It will highlight words and phrases that are not correct even though the phone wrote them that way.
At the end of a sentence if I say "comma" or "period," it will spell out comma and period or any other punctuation instead of using the actual punctuation mark.
There is more to add but this phones texting needs a major overhaul.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eduardo
from Ilinois chicago
Expertise:Intermediate
Verified Purchase:Yes
Todo bien bastante rapido al pedirlo y aparte unos audifonos gratis
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dragonstwo
Verified Purchase:Yes
So camera is made in china so does not have esim card, camera blurs after first take have to close and reopen it each time very aggravating. Battery life not as strong as reviews but gets threw the day. Other then that had 2 weeks thats my only issues so far
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, June 4, 2024
Hello there Dragonstwo,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your honesty as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your photos and videos are blurry or poorly exposed, take a moment to review "Galaxy phone or tablet photos and videos are blurry or dark" to help resolve what you may be experiencing with your device. Your Galaxy S24 Ultra has an intelligent, all-day battery that allows you to watch videos for up to 30 hours or listen to music for up to 95 hours. Check out, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize your battery life when you have some free time available. If you have any questions for us afterward or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your honesty as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your photos and videos are blurry or poorly exposed, take a moment to review "Galaxy phone or tablet photos and videos are blurry or dark" to help resolve what you may be experiencing with your device. Your Galaxy S24 Ultra has an intelligent, all-day battery that allows you to watch videos for up to 30 hours or listen to music for up to 95 hours. Check out, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize your battery life when you have some free time available. If you have any questions for us afterward or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Leominster
Expertise:Expert
Verified Purchase:Yes
It's an excellent team, I just don't see the big difference between the S23 Ultra and the S24 Ultra, I'm a loyal customer of the brand and therefore I always hope for the best of Samsung.
I would recommend this to a friend!
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Gail Del Giudice
from Arizona
Expertise:Beginner
Verified Purchase:Yes
I love this phone the resolution, the performance, and how you can play with the camera to get the best picture.. However I feel that S23 ultra takes the best picture ever..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US