Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: Jacob C E
from San Diego, CA
Expertise:Intermediate
Verified Purchase:Yes
I love the new phone. First of all the way that Samsung transfers your old phone to the new is very seemless. After the transfer, it feels like Im still using my old phone. From the same apps to how its already arranged. As for the new phone, I love the flat screen. It feels more screen to work on. The camera, *chef's kiss. The new AI tools are really good. I love the feature where you encircle the stuff you see and it will help you search for it. I also love the interpreter. This will help me when I travel to another country.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jose morgane
Verified Purchase:Yes
Amazing phone really fun to use I am happy with my purchase thank you Samsung
Written by a customer while visiting Samsung US
Posted by: Carl
from Birmingham Alabama
Verified Purchase:Yes
I really really REALLLLLYYYY enjoy this phone!!! I am going from the Pixel 8 Pro to the Galaxy S24 Ultra and first thing I realized is the battery life. I last all day long!!!! I charge before I left and I'm off on the races. Playing games on the phone too!! Really just a powerhouse of a phone. No hate towards the Pixel 8 Pro but the Ultra 24 is just Absolutely Amazing!! 10/10!!! A Definite Must-Have!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Kimberlyn
Verified Purchase:Yes
Light weight compared to my 2 previous Fold phones. Samsung produces great cellphone products!
Written by a customer while visiting Samsung US
Posted by: Sebas
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
The phone works extremely well. I've been using it daily, testing out every feature. It may be quite the costly but it's worth it.
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: InkBoss
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
This phone is fast and the display is amazing! I upgraded from the s23 ultra. I really did not think this would be a big upgrade as in display and functionality. But it was. Definitely recommend the s24 ultra.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: acento63
from California
Expertise:Intermediate
Verified Purchase:Yes
So far I am loving my new device. Coming from a Note 20ultra it made it much easier.
I would recommend this to a friend!
Value
5
Written by a customer while visiting Samsung US
Posted by: David
from Woodruff SC
Expertise:Expert
Verified Purchase:Yes
Phone losses connection to wifi constantly, freezes up for several seconds at a time. My s22 ultra was much better than this one.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, July 12, 2024
Thank you for taking the time to reach out to us, David. Your feedback is greatly appreciated as we strive to bring you the best products and services. We see that you are reaching out concerning your S24 Ultra. We would like to provide some troubleshooting steps for what you are experiencing. The first thing we want you to do before anything is make sure your phone is up to date with the current software. Let's start with what you are experiencing with your Wifi. I will be attaching a link below that provides methods to troubleshoot what you are experiencing with your Wifi. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. I will also be attaching a link that will help provide you with steps to troubleshoot this. If this persists, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001559/ (wifi)
https://www.samsung.com/us/support/troubleshooting/TSG01001416/ (freezing)
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001559/ (wifi)
https://www.samsung.com/us/support/troubleshooting/TSG01001416/ (freezing)
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US