Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
AI IS THE FUTURE and the Galaxy has it now!
on July 29, 2024
Posted by: Wavycroc
[This review was collected as part of a promotion.] I loveeee my galaxy s24 ultra. Many people think it's no difference from the previous iteration but they are wrong. For starters the subtle changes like the return to non curved shape or even the anti reflective screen makes a world of difference when using the phone on a day to day. Also the AI features of the phone have saved me Countless times! The photo features such as a removal tools make it so that I don't need to take 10 pictures just to make sure I got the perfect shot. Instead I can take 2 or 3 and use the ai to perfect them. Also the ai translation features were perfect for my trip to Montreal. I don't speak a hint of French but that ai translation helped me bridge that gap, whether it was for menu/sign translations. To basic convos with French speakers.
Ai is the future and now that I have has a taste I don't see me ever being content with a phone that doesn't have all these remarkable AI features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra-Fantastic Phone
on July 29, 2024
Posted by: James11
[This review was collected as part of a promotion.] It was really great phone experience especially the Galaxy AI Features it helps you out in everything.Its innovative of anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always used galaxy's never complain.
on July 29, 2024
Posted by: Gelf74
[This review was collected as part of a promotion.] Excellent device samsung galaxy ultra, smooth easy to use and the highest quality in cameras ,beautiful pic and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is amazing
on July 29, 2024
Posted by: BigC1994
[This review was collected as part of a promotion.] The phone is so amazing, got it when it first came out and then sadly they stole it but could not go back to something else and had to buy it again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Owned
on July 29, 2024
Posted by: maegos77
[This review was collected as part of a promotion.] I have used many Galaxy devices and the S24 Ultra is by far my favorite (very close to the S21 Ultra in terms of design and premium feel). It's a powerful and versatile device that integrates into my day in/out perfectly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera and over all
on July 29, 2024
Posted by: Awan786
[This review was collected as part of a promotion.] Camera is so awesome and over all device performance and Ai is great im loving it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best mobile phone I had in years
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Using the Samsung Galaxy S24 Ultra has been an incredible experience, thanks to its array of advanced features. The AI capabilities are particularly impressive, making tasks like photo editing and scene recognition effortless. The fast charging feature is a game-changer, allowing me to quickly power up the device and stay connected throughout the day. The 6.8-inch Dynamic AMOLED display offers vibrant colors and sharp details, making everything from streaming videos to browsing the web a visual delight. Powered by the Exynos 2400 processor, the phone delivers smooth performance, handling multitasking and gaming without any lag. The versatile camera setup, especially the 200MP main sensor, captures stunning photos with remarkable clarity. The 5G connectivity ensures blazing-fast internet speeds, perfect for seamless streaming and downloading. Additionally, the phone's long battery life, sleek design, enhanced security features like an in-display fingerprint sensor and facial recognition, and expansive storage options make it a comprehensive and reliable device for everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Beautiful but Unsustained
on July 29, 2024
Posted by: OniSei87
[This review was collected as part of a promotion.] I do TikTok live an the battery only lasts for maybe 2 hours, so long lives aren't possible. It really is a beautiful phone but I find the s-pen is unnecessary due to the changes made to it.
I am a bit disappointed and after many years on Samsung am considering other phones.
I am a bit disappointed and after many years on Samsung am considering other phones.
Value
3
Response from Samsung USBy R&R Team, September 9, 2024
Hey! Thank you for contacting us. We value your honest feedback as we strive to make improvements. It seems that you reached out to share your experience with the Galaxy S24 Ultra. We noticed that you use your device for streaming online. With the Galaxy S24 Ultra, you can enjoy streaming, gaming, and multitasking with up to three windows open at a time. The phone features a 6.8” display in a traditional bar phone form factor. Although the S Pen is compatible with both the ZFold and the S24 Ultra, embedded storage is exclusive to the Galaxy S24 Ultra, ensuring that it's always ready when you need it. We noted your concerns about the battery life and how it's affected your streaming. We encourage you to check out the link attached for tips and options that should help enhance your battery life so that you can get the best out of your S24 Ultra. If this persists, please reach out to us at Samsung Support and we'll be more than happy to assist you further. -Kelvin
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US