Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Samsung life
on July 29, 2024
Posted by: Lifeishappy
[This review was collected as part of a promotion.] You can change your lifestyle with samsung new technology. New thing, new life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with minimal issues.
on July 29, 2024
Posted by: SM0K3YMCFUZZ
[This review was collected as part of a promotion.] Recently upgraded from an S21+ to the S24 Ultra and there is a noticeable difference.
PROS:
S24 is very fast and responsive.
Amazing battery life.
Amazing camera quality.
Amazing battery life.
Amazing camera quality.
I have had the phone for a little over a month. When it comes to performance I had no issues at all. Always is fast and responsive. Battery life holds up and lasts atleast a day, even with heavy app usage. As expected, camera quality if fantastic but you may have to play with the settings to get it to your liking.
Cons:
Heavy
Overall a big phone
Overall a big phone
The Cons are pretty weak, as this is the trend for all new phones regardless of the company.
I don't mind the size but may be a negative for some. Only issue I have had is Bluetooth connectivity. However, that was seemingly fixed with an update and no longer occurs.
I don't mind the size but may be a negative for some. Only issue I have had is Bluetooth connectivity. However, that was seemingly fixed with an update and no longer occurs.
Mixed:
AI features
The only Galaxy AI features I have used is to edit photos to remove objects. Overall this worked well and got the job done. It may take a few times but it does alright. Other AI features I have not used due to the lack of necessity. Others may find it useful, I have not
Overall, I would recommend this phone to anyone that is needing an upgrade. The pros make the phone well worth it, even with my experience with limited usage of Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not the best Galaxy
on July 29, 2024
Posted by: KMGalaxyAIuser
[This review was collected as part of a promotion.] I love the photo quality and the Galaxy AI is a great feature. However, t is a much heavier phone. I have also seen that the battery life does not last as long. The worst issue I have though is that the screen tends to crack easily. I have a shock proof case and a glass protector and the phone has already cracked twice. I have had Galaxy phones for over 10 years and never had this problem with any of the older models.
Value
3
Response from Samsung USBy R&R Team, September 17, 2024
It's great to hear from you! We always strive to provide the best products and services for our valued customers. We see that you reached out about the Galaxy S24 Ultra. We're happy to see that you love the photo quality of the S24 Ultras AI camera. The S24 Ultra comes with a Corning Gorilla Armor that helps protect your screen from scratches to keep your device looking beautiful, no matter what your day throws your way. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. As far as the battery. Samsung Galaxy phones and tablets come with settings and features to help you monitor and extend your device's battery life. Keep tabs on battery performance and use power saving modes when needed to get the most out of your battery life. Check out the link for options to help optimize your phone's battery life. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s24 ultra with all the Galaxy AI features
on July 29, 2024
Posted by: Bluehipp0
[This review was collected as part of a promotion.] My s24 ultra is an absolute powerhouse of a phone and with the new Galaxy AI features it becomes a helpful problem solving tool. My favorite of the AI features is circle to search. It helps whenever I see something I want to know what it is or more about it, I just take a picture and google search it, super easy and so useful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra Okay
on July 29, 2024
Posted by: DoughBoi
[This review was collected as part of a promotion.] Well I got mines the day it came out paid full price and it fot lost three times. Wow but once u got it I fell in love with it. But miss the note tho....????
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best is here and yet to come!
on July 29, 2024
Posted by: Aarzak
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is an amazing smartphone! Its 6.8-inch Dynamic AMOLED display is super vibrant and perfect for watching videos or playing games. The Snapdragon 8 Gen 3 processor makes everything run smoothly, whether you're multitasking or gaming.
The camera is a real highlight with a 200MP main sensor and a 50MP telephoto lens that takes stunning photos, even in low light. Plus, the 5,000mAh battery lasts all day, and it charges quickly too.
With cool AI features like real-time translation and smart photo editing, the Galaxy S24 Ultra makes life easier and more fun. It's a fantastic choice for anyone looking for a top-notch phone! I recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best upgrade
on July 29, 2024
Posted by: TexasLove
[This review was collected as part of a promotion.] I went from the Note 20 Ultra and was bummed to lose the expanded storage with the SD Card, but afterwards was didn't regret the upgrade.
The Galaxy AI is great and very useful for working on documents, responding to emails, and helping me decide plans for the weekend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An AMAZING device!
on July 29, 2024
Posted by: AIC1993
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is an amazing device. Some of the things I look for in a new phone is speed, long lasting battery, and photo/video quality and this phone exceeds my expectations. The camera and video both use Galaxy AI technology making photos and videos much more clearer and HD. The speed of the phone is great, no lagging and everything feels like a breeze with the touch of a swipe. Last, but certainly not least, the battery is magnificent. It's lasts all day even with me using it practically all day long.
Value
5
Written by a customer while visiting Samsung US