Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,796 Reviews)
Open Ratings Snapshot
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,102 out of 1,228
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
Best "Note" Device this far
on July 29, 2024
Posted by: III3III
[This review was collected as part of a promotion.] Great camera array to date! Excellent latency on sPen. Learning to appreciate the new Galaxy AI feature for note taking. Only thing this phone is missing is the ability to use microSD cards. Overall, loving this in my workflow.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's okay so far
on July 29, 2024
Posted by: Deafwizard
[This review was collected as part of a promotion.] Don't connect with watches. When touch my phone screen as mess up.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamSeptember 13, 2024
Thank you for reaching out to us! We appreciate your feedback. It seems that you contacted us regarding the Galaxy S24 Ultra. The Galaxy S24 Ultra features a new titanium exterior with a durable shield built into the frame and a 6.8" flat display. It also has improved scratch resistance with Corning Gorilla Armor and is IP68 water and dust resistant. The built-in S Pen offers an enhanced writing experience. If you are experiencing challenges with pairing your watch to a phone or random disconnections, try restarting your watch and ensure that the Galaxy Wearable app is up to date. If needed, you may have to reset the app and unpair your watch. For troubleshooting options, please refer to the link provided. We'd like to gather more information about what you are experiencing when it comes to your phone screen. Please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's... pretty great.
on July 29, 2024
Posted by: AlexGaming121
[This review was collected as part of a promotion.] In my experience, the Samsung S22 was a significant improvement over my previous phone. However, the leap from the S22 to the S24 Ultra was truly remarkable. The camera quality, loud speaker, and Galaxy AI are all exceptional. I find myself using the AI frequently for important texts and photo editing. Overall, I am highly impressed with the S24 Ultra and would highly recommend it to others.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s24 ultra
on July 29, 2024
Posted by: Alext19
[This review was collected as part of a promotion.] This phone is by far the best phone I have ever owned! I have been from the s20 all the way here and jesus it's the best! The AI functions is super helpful when I want a quick answer or an explanation of something I'm doing at tye time. 10/10 would recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beyond premium
on July 29, 2024
Posted by: ealcantar95
[This review was collected as part of a promotion.] Most thrilling and fulfillming smart phone experience I've had yet! The camera and UI are out of this world!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love all the features of this phone!
on July 29, 2024
Posted by: ScarzOB
[This review was collected as part of a promotion.] In my professional opinion, the features of this phone are truly remarkable. The large display offers an exceptional viewing experience for high-quality videos, and its impressive durability ensures its protection even without a screen protector. Additionally, the screen's remarkable brightness allows for clear visibility under any lighting conditions.
Now, let's explore the capabilities of the processor. It can run high-end games like Fortnite with excellent quality and frame rates, comparable to a PlayStation 4. It can also run multiple apps simultaneously, so I can play a mobile game while enjoying my favorite shows on Netflix or other streaming apps. With its powerful processor, it operates smoothly with no lag or stutter.
Furthermore, the integration of AI on the phone has provided me with some truly enjoyable features. My mother, who has some difficulty with English, has benefited from an AI feature that assists her in communicating with others. Through the use of live translation, she can easily communicate with anyone, as this feature can translate any language into Spanish and vice versa. Another feature that I find useful is the circle to search function. I can simply take a quick photo of an item I want and then use the circle to search feature to locate it. This is how I discovered a bag of chips that I had been craving, only to find out that they had been discontinued. Lastly, my favorite AI feature is the Chat Assist, which has helped me write this review.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Only missing 2 features
on July 29, 2024
Posted by: CSmyre64
[This review was collected as part of a promotion.] Overall a great phone, the only thing missing is
1. Ability to take pictures from both the front and rear cameras at the same time, like the older models. I would imagine, It's gotta be just a software thing, as it is able to do video from front and rear cameras at the same time.
2. A better optical zoom.
It lasts all day
Good size screen
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Always loved samsung
on July 29, 2024
Posted by: Cryssierose
[This review was collected as part of a promotion.] I have always loved samsung products. I have used Samsung phones for many years. And I also have a Samsung t. V in my living room.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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