Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,796 Reviews)
Open Ratings Snapshot
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,102 out of 1,228
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
Amazing phone
on July 29, 2024
Posted by: Kakarrott
[This review was collected as part of a promotion.] This is 4th samsung phone and the best one yet. I love the Galaxy ai feature to search the web.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A True Powerhouse: Galaxy S24 Ultra with 1TB Space
on July 29, 2024
Posted by: IBRAHIM
[This review was collected as part of a promotion.] The Galaxy AI is impressive, offering intelligent photo enhancement, real-time language translation, smart battery management, and personalized app suggestions.
Stunning Display: The 6.8-inch Dynamic AMOLED screen is absolutely breathtaking. With vibrant colors, deep blacks, and a smooth 120Hz refresh rate, it offers an unparalleled viewing experience.
Unmatched Performance: Equipped with the latest Snapdragon 8 Gen 3 processor and 12GB of RAM, this phone handles everything effortlessly, from intensive gaming to heavy multitasking. It’s a beast in terms of performance.
Incredible Camera System:The quad-camera setup, including the impressive 200MP main sensor, delivers phenomenal photos in any lighting condition. The zoom capabilities are outstanding, and the 8K video recording is a game-changer for content creators.
With 1TB of storage, I can store all my apps, games, photos, and videos without ever worrying about running out of space. This is perfect for heavy users who need a lot of storage.
Long-lasting Battery:The 5000mAh battery easily lasts through a full day of heavy use. Fast and wireless charging make it more convenient to keep the phone powered up.
It looks and feels premium with its sleek design and high-quality materials, it’s comfortable to hold and use. In conclusion, is a true powerhouse. It combines stunning visuals, top-tier performance and ample storage, making it a perfect choice for anyone looking for a high-end smartphone. Highly recommended!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The specs are great
on July 29, 2024
Posted by: Nitarean
[This review was collected as part of a promotion.] I use my phone for everything. It's a great camera and camcorder. I haven't tried the Galaxy AI stuff but in my daily use it is not relevant. I read, listen to music, as well as pay bills, track spending, and keep tabs on my kids. Playing games on the Ultra is very responsive but the adware never stops so the gaming experience is crap on most titles. The level of the specs and quality of the device and it's connectivity is why I got it. If you like high-end specs with reliability and multi-functionality this is the device you want.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on July 29, 2024
Posted by: MaikolAte
[This review was collected as part of a promotion.] I AM SO IMPRESSED ON HOW FAST MY S24 ULTRA IS. THE DESIGN IS AMAZING, THE COLOR ARE PERFECT CLEAR ON DISPLAY. I LOVE TAKING PICTURES AND WATCHING MOVIES WITH IT ,SPECIALLY WHEN I TRAVEL. ITS SO GREAT THAT I CAN USE MY S PEN AND SINGED DOCUMENTS. INREALLY ENJOY USING GALAXY AI AND REMOVING OBJECTS OR PEOPLE THAT GOT IN MY PICTURES . I ALSO ENJOY THE RECORDING APP AND THE AI INTEGRATED. LOVE THE TRANSCRIPT FEATURE AND THAT IS HIGHLIST AND SUMMARIZES THE MOST IMPORTANT. I SUE THE FEAUTURES SO MUCxH FOR STUDIES
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Hands down BEST Galaxy
on July 29, 2024
Posted by: FredTheFox
[This review was collected as part of a promotion.] The new AI features are fun. I use my Galaxy for work and family life. Every photo is captured in vivid detail, so I never forget a moment. Even great for uploading documents with a snap, for those important things. Phone possessing speed can keep up with my busy life. I have never loved a Galaxy so much.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Freezes all the time and doesn't work
on July 29, 2024
Posted by: Skardawg
[This review was collected as part of a promotion.] The galaxy Ai is trash. The phone freezes NY gps hasn't worked in 3phones. I have to restart it all the time but since it's the only phone with a stylus I'll buy the next one.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamSeptember 11, 2024
It's great to hear from you, Skardawg. We always love hearing from our valued customers. We noticed you reached out to share your experience with the Galaxy S24 Ultra with us. We've noted your concerns about the Galaxy AI, device freezing, and your inability to use the GPS. With features like Circle to Search, Live Translate, Chat Assist, and more, Galaxy AI has the best AI features in the industry. If you are still experiencing challenges with your device freezing, we recommend making sure your device is up to date with the latest software versions available. When your Galaxy phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out the link for additional options to help resolve this if updating alone doesn't do the job. As for the GPS, we'd like to gather some additional information so that we can better assist you with what you are experiencing. Please reach out to us at Samsung Support so that we can get started on a resolution for you. - Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/ (freezing)
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy customer
on July 29, 2024
Posted by: Tazball72
[This review was collected as part of a promotion.] I enjoy all samsung phones.. but the s24 ultra is my new favorite of samsung phone. The Ai is very unique feature and very help in photography and video.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S24 Ultra
on July 29, 2024
Posted by: Angelbaby95
[This review was collected as part of a promotion.] This phone is great. The galaxy AI feature when you hold the home button down it has the circle and search. I love using that to find things I want to buy don't have to screenshot it anymore like I used to on my old phone. I totally recommend this phone 10/10. I hope everyone else enjoys it as much as I do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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