Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Best phone ever!
on July 29, 2024
Posted by: Shanoot256
[This review was collected as part of a promotion.] There isn't anything I don't like about this phone. I can work, game and watch videos. The camera is a dream. With AI, searching is amazing and AI for documents is top notch.
It looks good and is tough. I have it since the day it came out and not one scratch on the screen. And I'm rough on phones.
I've been a Samsung fan since day one, and this is the best I've ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best decision 👏
on July 29, 2024
Posted by: Jjazerjjavier
[This review was collected as part of a promotion.] I switched to the new S24Ultra with Ai and was the best decision. Great camera, long battery and solid with titanium. Smooth operating system can't ask for more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This phone is so disappointing
on July 29, 2024
Posted by: Sodisap
[This review was collected as part of a promotion.] So disappointed with this new phone been using for only 5mos and it keeps on dying . Not able to turn off, screen stop working, there's a line appearing and sometimes making loud noise.
Value
1
Response from Samsung USBy R&R Team, August 2, 2024
Thank you for reaching out! We appreciate your insights into your experience with the S24 Ultra. While the Galaxy S23 Ultra's power came from the Qualcomm Snapdragon 8 Gen 2 processor, the Galaxy S24 Ultra steps it up with the Qualcomm Snapdragon 8 Gen 3 processor for Galaxy. This new processor offers desktop-level functionality and advanced AI, perfect for next-generation interactions. We provide a 12-month limited manufacturer defect warranty through Samsung Care. Please check the provided link for troubleshooting your screen. If you need further assistance, contact us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and battery life
on July 29, 2024
Posted by: PrincessSoso
[This review was collected as part of a promotion.] This device has a great camera. The 100x zoom helps me to see things and words that I can't see with my eyes! I like how it's so fast doing tasks and games. I also absolutely like the battery life. I charge it and use it all the day and then when it's night it also has like 40% ! Also photo editing is so easy with galaxy ai , i can just select any unwanted object and the ai will remove it from the image. It has so many features that are helpful.
I am amazed actually. It is truely ULTRA
I am amazed actually. It is truely ULTRA
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great photos
on July 29, 2024
Posted by: Omid24
[This review was collected as part of a promotion.] They AI makes it realy easy to import number from pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on July 29, 2024
Posted by: Blw1for
[This review was collected as part of a promotion.] This will be the best phone in history! it offers so much that i can't explain it all. love the photos, camera so clear and easy to use. the memory is what I expect a lot of storage. speakers is excellent soud quality is good without headphones. and finally Bixby under stand my voice easily and understand quickly to my commands.
Phone use clear conversation, speakers like the person is next to me and video calls Crystal clear. Thaks samsung
Phone use clear conversation, speakers like the person is next to me and video calls Crystal clear. Thaks samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone ever.love my device
on July 29, 2024
Posted by: New2me
[This review was collected as part of a promotion.] My device works great.awsome experience. I'd recommend it to anyone and everyone. It's great for people with disabilities. For example. My girlfriend is legally blind. The triple tap works amazing. Im surprised by the technology on the device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S 24 ultra
on July 29, 2024
Posted by: Topseat
[This review was collected as part of a promotion.] I got this phone after looking at it for a log while. At one point I was thinking do I really need a new phone since my S21 ultra was working fine. Then I started looking again at this phone plus the offers they came with it and plus the A1 .This phone is awesome, glad I got it. Learning something new about it alot.
Love it
Love it
Value
5
Written by a customer while visiting Samsung US