Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
The greatest smartphone ever
on July 30, 2024
Posted by: Abumohamed
[This review was collected as part of a promotion.] The new features of the galaxy AI are the best of the best. You can do lots of things ✨️. It's good for taking pictures and the new way to search It's from another level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 30, 2024
Posted by: Lalashiznayee
[This review was collected as part of a promotion.] Love all new features. It's a really great phone.🥰
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S24 galaxy's Software is subpar
on July 30, 2024
Posted by: NullVoid
[This review was collected as part of a promotion.] I gave 3 stars out of 5 simply because the newer galaxy's do not support Javascript. The battery does also heat up a bit while using oem samsung fast chargers. For the pros, the introduction of Galaxy AI in the S24 Ultra brings a new level of intelligence for the user experience.
Value
3
Response from Samsung USBy R&R Team, August 1, 2024
Your feedback is very appreciated! We value your insights as we aim to provide continuous improvements. We see that you are reaching out concerning your S24 Ultra. Whether you are utilizing a phone, tablet, smartwatch, or earbuds, all Galaxy devices have an optimum temperature range in which they function most effectively. While they may exhibit warmth under specific circumstances, such as during the charging process, this does not impact the device's longevity or operational efficiency. Nonetheless, if your devices experience excessive warmth, it could result in operational issues. Please refer to the provided link for detailed troubleshooting guidance. If this continues, please reach out to us at Samsung Support.
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Too wide size, Galaxy AI
on July 30, 2024
Posted by: Vick80
[This review was collected as part of a promotion.] S24 ultra is too wide in size to handle with one hand.
Galaxy AI is good so far and I'm sure it'll get better with time.
Galaxy AI is good so far and I'm sure it'll get better with time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect New Phone
on July 30, 2024
Posted by: Dougd78
[This review was collected as part of a promotion.] I just bought the Galaxy S24 Ultra and I'm loving all the new features, especially the new AI. I've been able to do so many new things with AI and my pictures and videos. The camera is like a professional camera. It's all so easy to use and doesn't take a tech genius.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S 24 Ultra
on July 30, 2024
Posted by: Dee2the4
[This review was collected as part of a promotion.] Overall it seems to be a very good phone. It seems to me it could be a little later, a little better on battery life. But overall it's an excellent phone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Still in love!
on July 30, 2024
Posted by: Anji227
[This review was collected as part of a promotion.] I have been using only the galaxy series since my first galaxy note. I love the consistent upgrades in quality, features, looks, and tech. I am still getting used to the galaxy ai, I have to play with it more but so far so good! I love my galaxy s24 ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's Pretty good
on July 30, 2024
Posted by: Bonbon
[This review was collected as part of a promotion.] Okay, the nice thing about it is it does have Galaxy AI, and some newer features. In some aspects it feels like it's more of the same. Battery life could be better and it does glitch every now and then.
Value
4
Written by a customer while visiting Samsung US