Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: PJ Brien
Verified Purchase:Yes
Good color and smart phone well worth the price. Great overall features. Great AI system.
Written by a customer while visiting Samsung US
Posted by: aborammy
from California
Expertise:Intermediate
Verified Purchase:Yes
I really wanted this phone and waited until getting it for (My) right price. Samsung has the best products and S24 ultra is one of them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
BEST PHONE I'VE EVER OWNED!
on August 3, 2024
Posted by: phlezk
[This review was collected as part of a promotion.] The latest flagship model from Samsung doesn't disappoint! The new Galaxy AI circle to search feature literally makes screenshots and reverse Google image searches so much faster. It's literally a mini computer in my hand, and with Samsung DEX, it can be an actual desktop on any screen I can mirror to! The camera quality is fantastic, and I've been able to play the most resource demanding mobile games with ease! For a power user like myself, this phone is a major upgrade from my previous Samsung device. The esim is a nice feature, as well! Convenient for glove hoppers like myself.
Value
5
Written by a customer while visiting Samsung US
Posted by: Joel
from Michigan
Expertise:Expert
Verified Purchase:Yes
Outstanding phone in every way! The screen is the best of any phone I've ever used.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Internet speed problem.
on August 3, 2024
Posted by: Jimmy
from New York
Expertise:Intermediate
After several months use. I found out the internet speed of gs24 very slow compare with my old galaxy phone.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R Team, August 9, 2024
Thanks for the outreach, Jimmy. Your feedback is greatly appreciated. We noticed you are reaching out to share your review of the S24 Ultra. An upgraded processor drives Galaxy S24 Ultra with NPU performance improved by 41%, GPU by 30%, and CPU by 20% compared to Galaxy S23 Ultra.21 Its Vapor Chamber is 92% larger than its predecessor for improved heat dissipation. If you are still experiencing slow internet speed, check out the following link attached for options to resolve this. If you need any further assistance, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Nono
Verified Purchase:Yes
I got problems with the charge port, it keeps disconecting and i tryed with multiple original chargers
Response from Samsung USBy R&R Team, August 9, 2024
We appreciate you reaching out to us. Your feedback is always appreciated as we continue to make advancements. We noticed you are reaching out to let us know about the S24 Ultra. Samsung devices and accessories have a 12-month limited warranty for manufacture defects through Samsung Care. We also offer an additional warranty for eligible devices through Samsung Care+. For any further assistance, reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on August 3, 2024
Posted by: Luv2Hott
[This review was collected as part of a promotion.] I have always used Samsung and will never change. My last phone was a Note 9 and I decided to upgrade. The quality of the pictures I take are amazing plus the zoom is top notch. In my opinion. I use my phone for personal and work, I can say that it does not disappoint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from 22 Ultra
on August 3, 2024
Posted by: PInSinCity
[This review was collected as part of a promotion.] I LOVE this phone and I'm so glad that Samsung went back to an all metal design (I'm notorious for cracking the back glass). The Galaxy AI editing for the camera are pretty cool too. I was recently at Legoland with my son and took a photo of him with one of the lego statues but a passer-by got in the background of my photo, AI editing to the rescue - it edited out the person in the background and now I have a great photo of my son with the statue and nobody in the background. I do miss the higher mp forward facing camera for video calls but beyond that the phone is packed with great features. I'm still learning all the other AI features but really love this phone.
Transferring data from my 22 Ultra was seamless and easy to do, it even transferred all my paired Bluetooth devices so I didn't have to manually do that.
I haven't found in the phone's settings where I can change individual app notification alerts so that I can differentiate which ones I want to look at right away/ones I can look at later but I'll continue searching.
Transferring data from my 22 Ultra was seamless and easy to do, it even transferred all my paired Bluetooth devices so I didn't have to manually do that.
I haven't found in the phone's settings where I can change individual app notification alerts so that I can differentiate which ones I want to look at right away/ones I can look at later but I'll continue searching.
Value
5
Written by a customer while visiting Samsung US