Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
1
Horrible
on August 7, 2024
Posted by: JJJ7878
I heard that Mr beast said that the phone is good but the phone is Horrible, it is always glitching Sense I got it,and even more it's crazy
Response from Samsung USBy R&R Team, August 7, 2024
Thank you for your honest feedback. We appreciate your insights. It seems that you're contacting us about your Galaxy S24 Ultra. The AI enhances nearly every experience on the Galaxy S24 series. The S24 Ultra enables seamless communication with intelligent text and call translations, enhances creative freedom with the Galaxy’s ProVisual Engine, and establishes a new search standard that revolutionizes how Galaxy users explore the world around them. Simple actions like rebooting and updating the software can help prevent glitches and crashes in the future. For troubleshooting tips, please visit the following link. If the issue persists, please contact us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a must have
on August 7, 2024
Posted by: Ctew79
[This review was collected as part of a promotion.] The new Galaxy phone which features Samsung's A.I. is absolutely awesome. It's on top of everything I do including helping me with notes and keeping me straight at work. At work is where I use the phone the most and keeps me organized.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on August 7, 2024
Posted by: BigBuck
[This review was collected as part of a promotion.] Love the new s24 ultra upgraded from the s21 ultra and man can you tell the difference in everything you do from the sound volume to the crisp clean screen and the new Galaxy AI is awesome can't wait to deep dive into this phone
Value
5
Written by a customer while visiting Samsung US
Posted by: Norm
Verified Purchase:Yes
Occasionally, loading takes some time. I'm sure it's the internet or 5g connectivity
Written by a customer while visiting Samsung US
Customer Rating
4
Backlight screen color
on August 7, 2024
Posted by: UltraAndroidMan
[This review was collected as part of a promotion.] Love the backlight it's extremely bright no more running to the shaded area to look at your message or pictures. Like the size and the 1tb memory is great. I think samsung should make the 1TB memory a standard Feature. Only one thing I don't like about this phone is. The camera is great, but only up to 10X. Zoom after it's all blurry or very cartoonish. Looking, I did not have that issue on my Note20 Ultra. Even when I was looking at the moon with the fifty x zoom, you could see everything clearly. Other than that a great device, the battery is not so good, though it doesn't hold the charge for a long time. Samsung Needs to bring back the feature where you can replace the battery if you want to also bring the feature back where you can install you're on sd card where you have more control off the memory in case somebody's stealing your phone, You can remove the memory card. Not everyone liked the cloud feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Camera functions are out of this world!
on August 7, 2024
Posted by: Christina
[This review was collected as part of a promotion.] Before I purchased my Galaxy AI, I would bring my camera everywhere with me. I'm into photography and love taking pictures. Since buying this phone I'm simply in love with the features, and the pictures come out so crisp and clear!
I also use it for light gaming. I never suffer any lag issues as I have with previous phones.
Great phone sansung, keep up the great work!!!
I also use it for light gaming. I never suffer any lag issues as I have with previous phones.
Great phone sansung, keep up the great work!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good AI.
on August 7, 2024
Posted by: Lovesgu24
[This review was collected as part of a promotion.] The translation function is still great, and the screen brightness is also very good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful upgrade
on August 7, 2024
Posted by: HibbyHibbyShake
[This review was collected as part of a promotion.] I got the Galaxy 24 Ultra as an upgrade from the Note 10+ and it has not disappointed me. Faster and better all around! Love the Galaxy AI feature and it has helped immensely between work and play.
Value
5
Written by a customer while visiting Samsung US