Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Live the features, especially the camera.
on August 12, 2024
Posted by: 11761clpr
[This review was collected as part of a promotion.] I love the speed, the display quality. I use it for work, photos, and movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra is the best
on August 12, 2024
Posted by: Drlz20
[This review was collected as part of a promotion.] The S24 Ultra has been my best device to date. The Galaxy AI features are used on a daily basis and are very accurate. The battery last all day on a single charge.
I can have multiple processes running at the same time and customization od the device is almost limitless.
I can have multiple processes running at the same time and customization od the device is almost limitless.
The screen is very scratch resistant and shows absolutely no wear in the 10 months I have had it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever owned!
on August 12, 2024
Posted by: Latkin56
[This review was collected as part of a promotion.] I am 💯 Samsung Galaxy user. Always have been and Always will be! The 24Ultra is absolutely the best phone there is on the market today! The phone takes amazing pictures and the new Galaxy AI assistant Gemini does everything you need! Keep up the great work Samsung! #1Fan4Life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with even better features
on August 12, 2024
Posted by: Techdad
[This review was collected as part of a promotion.] The S24 ultra with Galaxy AI is amazing. The phone provides the use of current technology and developing AI technology to revolutionize the world. The S24 ultra provides excellent battery life for a day's use. The new search features make finding what you need easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great investment
on August 12, 2024
Posted by: 2amazing
[This review was collected as part of a promotion.] This device is a great investment for anyone who has a very busy lifestyle and is always on the go. And/or has to multi-task. Never slows down and the camera is top notch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simplicity
on August 12, 2024
Posted by: Lugagavi
[This review was collected as part of a promotion.] From asking Bixby at night to set up my alarm for the next day, to wkimg up to a full summary of my day at the command of my voice, Galaxy AI has become a vital function on my daily life to simplify my time and productivity to get the most out of my day. So that I can enjoy more of my free time, thank you Galaxy! By the way I own a Gakaxy S24 Ultra, simply, the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on August 12, 2024
Posted by: LizzyPoohBaby
[This review was collected as part of a promotion.] My S23 ultra is the best phone I had so far and I had plenty of phones! I love my camera performance the most! The only phone I probably would choose over my S23 ultra is the s24 ultra! ❤️❤️❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Wifi has issues
on August 12, 2024
Posted by: NotaFan
[This review was collected as part of a promotion.] Overall happy with the phone but hopefully you have unlimited mobile data. It loses speed on wifi all the time and not even resetting the router and turning everything off and back on can fix it.
Value
3
Response from Samsung USBy R&R Team, August 19, 2024
We value your time and appreciate you reaching out to us. Your feedback is important as we constantly work to enhance our products and services. Your feedback on the S24 Ultra is especially valuable. The Galaxy S24 and S24+ are equipped with AI technology in various apps and features. For example, the camera uses AI Zoom to capture improved zoom photos. AI can also be used to edit images, with features such as Generative Edit, which can fill in backgrounds and manipulate, resize, or remove objects.
We understand the frustration of a slow connection and recommend the following troubleshooting steps:
1. Forget and Reconnect to the Wi-Fi Network: Go to Settings > Connections > Wi-Fi, select your network, and choose Forget. Then reconnect by entering your Wi-Fi password.
2. Reset Network Settings: Go to Settings > General Management > Reset > Reset Network Settings. This will refresh your Wi-Fi, Bluetooth, and other network settings without affecting your data.
3. Check for Software Updates: Ensure your phone is running the latest software by going to Settings > Software update > Download and install.
If this persists, reach out to us at Samsung Support so that we can further assist. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
We understand the frustration of a slow connection and recommend the following troubleshooting steps:
1. Forget and Reconnect to the Wi-Fi Network: Go to Settings > Connections > Wi-Fi, select your network, and choose Forget. Then reconnect by entering your Wi-Fi password.
2. Reset Network Settings: Go to Settings > General Management > Reset > Reset Network Settings. This will refresh your Wi-Fi, Bluetooth, and other network settings without affecting your data.
3. Check for Software Updates: Ensure your phone is running the latest software by going to Settings > Software update > Download and install.
If this persists, reach out to us at Samsung Support so that we can further assist. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US