Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4
I love Samsung devices... But.
on August 15, 2024
Posted by: REB00T
[This review was collected as part of a promotion.] I use my phone for work purposes and personal use. My work consist of doing app testing and for various security purposes, plus essential communication purposes. I multitask a lot. I'm a techy so I love new tech. One thing I wish is that the fingerprint stays, a larger screen, qi2 (magsafe) capabilities built in, and built in screen protectors like the 20 had. I always go with the ultra and the notes before that for more ram and better chips and other higher specs. The Galaxy AI is great but is a security risk due to AI needing to built so it needs data from users to do so. I did love the beta name for the Google AI "Bard", but Gemini goes with the Galaxy theme. I do also pay for the Google One but I wish the VPN feature wasn't taken away. I have several devices besides my phone: two of the Galaxy books, watch, and tablet. I do beta testing as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone for price.
on August 15, 2024
Posted by: JSamsung
[This review was collected as part of a promotion.] The s24 ultra is an amazing phone! Zero lag, great battery life, ok ai integration, but best of all. It has the s pen built in. I didn't realize how important it was until I switched to their over priced fold series. I immediately sold that and purchased the s24 ultra. It has the best cameras on the market and a great screen, I do wish they would remove the under display fingerprint reader, it just isn't good.... It hardly works with a screen protector on which makes it worthless, everyone uses a screen protector! Move it to the side button like on the fold series, it's not that complicated.. but over all it's a great phone, id purchase again!
Value
5
Written by a customer while visiting Samsung US
Posted by: Trey
from Cal usa
Expertise:Expert
Verified Purchase:Yes
Glitchy and slow or non responsive multiple locations wifi and connection for sending text and accessing email or web pages.
No, I would not recommend this to a friend.
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, August 15, 2024
We appreciate your candid feedback as we continue to work to make improvements. Our goal is to make sure our customers get the best experience possible out of their devices. We see that you are writing to let us know about your experience with the S24 Ultra. All three Galaxy S24 Series devices offer the uncompromised Galaxy AI experience. They each come with displays featuring 2600 NITs of brightness, making them the brightest screens ever on a Galaxy smartphone. Additionally, they are all equipped with the latest Snapdragon 8 Gen 3 for Galaxy processor. Check out the following link attached to help troubleshoot your device's responsiveness. If this persists after troubleshooting, please reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/?srsltid=AfmBOoqPkmBoUR2pd880m_y8GKoypKKBh-D-0OnImharwWbFWDpU86ow
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/?srsltid=AfmBOoqPkmBoUR2pd880m_y8GKoypKKBh-D-0OnImharwWbFWDpU86ow
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent functionality
on August 15, 2024
Posted by: WildAboutWork
[This review was collected as part of a promotion.] Use this phone on the daily and the functionality is awesome. The Galaxy AI features are state of the art and I wouldn't trade it for anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect in every way
on August 15, 2024
Posted by: Love2shop65
[This review was collected as part of a promotion.] I love my 24ultra. It's hard to put it down. Great display, extremely fast processing information. I use it for both work and leasure all day!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from LA
Expertise:Intermediate
Verified Purchase:Yes
Pensaba que no se iba a poder superar el S23 ultra, pero estaba equivocado, excelente equipo , aun pendiente de usar toda la tecnología que ofrece.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such an amazing phone
on August 14, 2024
Posted by: JakeJc92
[This review was collected as part of a promotion.] The Samsung galaxy S24 ultra has been the best phone I've ever used. The feel of the device is just right, the design is sleek, and the processing power of the phone alone is outstanding.
Using the phone to watch videos or playing games has never felt better with the power this phone has. The galaxy AI feature is a game changer, being able to translate phone calls or just searching products online.
The camera is my favorite feature with its crisp images and 100x zoom. I highly recommend this device for anyone.
Using the phone to watch videos or playing games has never felt better with the power this phone has. The galaxy AI feature is a game changer, being able to translate phone calls or just searching products online.
The camera is my favorite feature with its crisp images and 100x zoom. I highly recommend this device for anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S24 Ultra
on August 14, 2024
Posted by: Bakershortcake
[This review was collected as part of a promotion.] I love this phone so much. I love the Galaxy AI feature that I can take a picture, circle it, & find out where I can buy it. Also I love that I can search pintrest for similar pictures. My other favorite feature is using the stylus to capture a photo. It's great cause I have short arms for selfie. I also love making my own stickers as emoji. My daughter loves when I send her a sticker I made. I do wish that my purchases from my old phone & watch carried over, I bought themes & watch faces. But I find new things out everyday. The Tips feature is awesome. I learn how to do things I never knew I could. I've pretty much love my samsung products. I have a watch 6, every television in my house is a samsung, even some of my appliances. Definitely my favorite phone. I only have one negative about my phone and that is I ordered the purple one, but it's not as purple as my S22 plus; it really looks grey. Picture is of a selfie using the stylus to capture it.
Value
5
Written by a customer while visiting Samsung US