Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: Ali Kareem
from Arizona
Expertise:Expert
Verified Purchase:Yes
It's a creation in itself. It's magic. It's the best phone in the universe. It puts the whole world before you. Thanks to Samson, more brilliance, more creativity.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Doug
from USA
Expertise:Intermediate
Verified Purchase:Yes
This phone is fine. Works great with good features. It is however way to large. There comes a time when phones are to large to comfortably fit in your hand or pocket.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy R&R Team, August 20, 2024
It's great to hear from you, Doug. Thank you for sharing your feedback on the S24 Ultra. The phone is designed with a rounded back for a more comfortable grip, and it features a unified design with a satin finish for both the back glass and frame. The Armor Aluminum has been improved for better strength and hardness, and it uses Gorilla Glass Victus 2 for both the front and rear. We're happy to hear that you are enjoying the performance and features of the phone. We understand that size is an important factor when using our devices and appreciate you letting us know about your experience. Your feedback is crucial as we continue to strive for improvements. If you have any further concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
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smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
3
Great Phone, Bad Macro Pics and Terrible Wi-Fi
on August 19, 2024
Posted by: JimboAd
[This review was collected as part of a promotion.] Love the phone but macro photos are terrible. The wifi is also terrible. I can be sitting right next to the router and still can't reliably use the web or play online games.
Value
3
Response from Samsung USBy R&R Team, August 19, 2024
Thanks for the outreach! We aim to provide our valued customers with the best services and products possible. We noticed you reached out to let us know about your experience with the S24 Ultra. The camera of the Galaxy S24 Ultra is the first among Galaxy smartphones to be equipped with the Quad Tele system. With this system, users can take clearer and crisper photos within the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can obtain more detailed photos and videos than before, thanks to the AI Zoom solution based on the new ProVisual engine. At times, Wi-Fi may experience simple network challenges. In other situations, you might need to take extra steps on your phone or tablet to ensure a stable Wi-Fi connection, such as re-adding the connection or assigning a static IP address. Check out the link attached below for options to help troubleshoot this. If this continues to be your experience, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Cls53
from IA
Expertise:Intermediate
Verified Purchase:Yes
Only way I buy phones, have for years. Samsung is great to deal with. No muss, no fuss, no sales pitches,. Just do your homework and know what you want
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Danny F
from Las Vegas NV
Expertise:Intermediate
Verified Purchase:Yes
If I can give an honest position on the product function with respect to applications of initiation and multiple tasks is that the device works well and it performs as great with the camera function. The position with apps starting and use of can be delayed. So restarting again to open apps is necessary. Everything else with respect pen and notes and calls depending on carrier works very good. I can only critique the function of device. In all the rating is fair for what I have found up until this time with the phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Shadow
from Arizona
Expertise:Expert
Verified Purchase:Yes
Love to phone its phenomenal really recommeded awesome camara, memory and processing speed great and gaming on it love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on August 19, 2024
Posted by: Gamemo0116
[This review was collected as part of a promotion.] Galaxy Ai has changed the game! From summarizing paragraphs and writing in different styles to editing photos, it's simply amazing! #GalaxyAi #GameChanger #TechRevolution
Value
5
Written by a customer while visiting Samsung US
Posted by: IMRAN BROOKLYN
from New York,Brooklyn
Expertise:Expert
Verified Purchase:Yes
I am just enjoying s24 ultra.This is my first time to trade in phone with any old device with new one.
Samsung you beauty because you have easiest way of trade in which is very convinient of any customer
Samsung you beauty because you have easiest way of trade in which is very convinient of any customer
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US