Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4
Overall great phone
on August 26, 2024
Posted by: MSell82
[This review was collected as part of a promotion.] **Rating: 4.5/5**
I've been using the Samsung S24 Ultra since its release, and overall, I'm really impressed with this phone. The camera is outstanding—by far the best I've ever used on a smartphone. The photos are incredibly sharp, and the range of features makes it fun to experiment with. The screen size and resolution are perfect for everything from streaming, gaming, browsing, and the overall user experience is smooth. I also love how intuitive the Galaxy AI is; it seamlessly integrates with my daily tasks and makes the phone feel even more responsive and personalized.
However, I did notice that the screen seems a bit more prone to cracking than previous models, so I'd recommend getting a good case right away. I've also experienced a couple of minor lag issues that I didn't encounter with earlier versions of the Galaxy series. But these are minor setbacks in what is otherwise a fantastic device.
If you're in the market for a new phone with top-tier camera capabilities and a beautiful display, the S24 Ultra is definitely worth considering!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone!
on August 26, 2024
Posted by: jonfree2021
[This review was collected as part of a promotion.] This is by far the best phone I have ever had. Vast improvement over s23 series. The ai is great and works very well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stellar!!!
on August 26, 2024
Posted by: GalaxyGrad47
[This review was collected as part of a promotion.] This phone is great! I use this phone for work, streaming, and social media. I love that it takes amazing pictures, I'm able to store a lot of photos, and the Galaxy AI features are so handy. I love that it can translate texts for me, I can change the tone of my texts, and when pressing the center button, I can then draw around any image on the screen and search it on different websites. It also comes with a pen, which allows me to take notes with my screen off. There are a plethora of features I've barely begun to touch, but they all seem super helpful. I highly recommend this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is awesome, But..
on August 26, 2024
Posted by: Bmx167
[This review was collected as part of a promotion.] So, I use my galaxy for work, gaming and planning. For these and all things are awesome. But the 1 and only thing is that after a couple months the charger port stopped working and my only option was to buy a wireless charger and charge it like that. (Not a real big deal just an inconvenience) that is literally the only thing that I can complain about, the phone is amazing in every situation. The galaxy AI is great for every day task, you can take a picture of something that you've never seen before and look it up on the internet by the picture and find out everything about it. That is my favorite galaxy Ai feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features and is easy to use
on August 26, 2024
Posted by: CaliPeach
[This review was collected as part of a promotion.] I use my device for reading and gaming. The display is very vivid.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It Is Okay
on August 26, 2024
Posted by: Mrjet3000
[This review was collected as part of a promotion.] No really much better than the Galaxy s20 Note Ultra 5G that I had. Camera doesn't take great pictures. Performance might be better. It does connect to the 5g UC network where it is available.
It has a slightly smaller screen than the Note that I had.
I have never used the Galaxy AI features that it is supposed to have.
It has a slightly smaller screen than the Note that I had.
I have never used the Galaxy AI features that it is supposed to have.
Value
3
Response from Samsung USBy R&R Team, August 27, 2024
It's great to hear from you! Your feedback is very important to us as we continue to make changes and improvements. We noticed that you contacted us regarding the S24 Ultra. The Galaxy S24 Ultra features a Quad Tele camera system that can capture clearer, higher resolution zoomed-in photos compared to the Galaxy S23 Ultra. The 50MP Camera now comes with 5x optical zoom. Even at 5x zoom, you can see the vivid effects of Nightography in low light. The new ProVisual engine enhances the overall photography experience, offering high resolution, Super HDR, AI Zoom, Nightography, and Generative editing. If you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on August 26, 2024
Posted by: DJfromMN
[This review was collected as part of a promotion.] I absolutely live this phone! I have continued to explore all of the features of the Galaxy AI. Easy to use and quickly adapted to the phone as I had a Note 9 before. I use the pen many times throughout the day. Makes many apps easier to use. Great storage and a quick operating system. Takes great photos with plenty of options to enhance your photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
alright to me
on August 26, 2024
Posted by: rsgrgv
[This review was collected as part of a promotion.] camaras are nice but this pen sometimes pops out on its own it's weird tho. the Galaxy AI is an improvement
Value
3
Response from Samsung USBy R&R Team, August 27, 2024
Thank you for contacting us. We always strive to provide our valued customers with the best experience possible. It seems like you inquired about the S24 Ultra. All three devices in the Galaxy S24 Series offer the uncompromised Galaxy AI experience. They feature displays with 2600 NITs of brightness, which are the brightest screens on a Galaxy smartphone to date. Additionally, they all come equipped with the latest Snapdragon 8 Gen 3 for Galaxy processor. However, each device is tailored to different preferences. The Galaxy S24 Ultra is the largest S series device, featuring a 6.8” QHD+ display. It is encased in Titanium for added durability and boasts an IP68 dust and water resistance rating. The S24 Ultra also honors the legacy of the Note series by incorporating an embedded S Pen for enhanced productivity. Please remember that we provide a 12-month limited warranty for manufacturer defects, and you also have the option to add Samsung Care+ for eligible devices. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US