disconnects from my wheel base constantly having to turn in off and on just to use it
Response from turtlebeach.comBy Maria Santoro, May 8, 2026
Hello, I'm sorry to hear about your experience with the VelocityOne F-RX Wheel. I have escalated your review to our technical support team so we can provide you with the best possible options to resolve your issue. We ask that you kindly allow up to 3 business days for a response. Hopefully, our team can resolve this for you as soon as possible.
I genuinely tried to give this setup a fair chance—and I regret that I did.
I wanted to like this. I held off on writing a review because I didn’t want to jump to conclusions. I gave it time, troubleshooting, and every bit of benefit of the doubt I could.
That was a mistake.
Within the first two weeks, the throttle pedal didn’t just fail—it physically broke off. I currently have it duct taped back together just to make it usable, which is completely unacceptable at this price point.
Then the brake pedal started engaging on its own, making consistent driving impossible. You can’t race when your brakes randomly trigger.
It gets worse. The FR-X wheel shakes in the base, and once it loosens, there is no way to tighten or correct it. That means the core steering component just becomes unstable with no fix—something that should never happen on a product like this.
On top of that, the shifter has already stopped working entirely.
At this point, it’s not bad luck—it’s a pattern of failure across multiple core components in a very short amount of time.
This is marketed as enthusiast-level hardware, but it feels rushed, cheaply built, and not ready for release. Reliability is the bare minimum for sim racing gear, and this doesn’t meet it.
Now I’m stuck replacing a large purchase because it’s barely playable.
Bottom line: I cannot recommend this to anyone. Save your money and look elsewhere—this has been a complete waste.
Response from turtlebeach.comBy Maria Santoro, April 24, 2026
Hello Tommy, I'm sorry to hear about your experience with the VelocityOne Race products. I have escalated your review to our technical support team so we can provide you with the best possible options to resolve your issue. We ask that you kindly allow up to 3 business days for a response. Hopefully, our team can resolve this for you as soon as possible.
I encountered ZERO problems with this wheel. The wheel has a nice feel to it, the weight is comfortable during use. Lots of buttons on this wheel and I should look at mapping them to my specific needs but, I am using the defaults for now.
This is the first Turtle Beach product I have bought that was easy to setup and use.