I have had for a few years Have use in hurricane and ice storm! Working great both storms! I had my electrician hook to the house so I didn’t have to run cords all over the place. Just roll it out and plug in And fire it up.
I purchased the 11KW inverter generator because it includes all the features I wanted. Multiple fuel sources, ability to run most of the circuits in my house, inverter To run my electronic devices and quiet! The generator met all these requirements and is an insurance when we loose power. I can’t say enough how pleased I am with how easy it is to use and get started with it. The instructions are straight forward and everything went smoothly on first startup. I appreciate how quiet it is a low idle mode really conserves fuel. Everyone around has loud generators and I can barely hear my Duromax from the other side of the house. You won’t be disappointed in buying it!
Manual on page 30 instructs turning the gas valve off when using LPG. Page 34 omits this instruction when using NG. However page 38 instructs turning gas valve off for LPG/NG for recoil start. Then for remote start on page 40 it instructs turning the gas valve off for LPG only. I am assuming gas valve needs to be off for NG but your instructions are not precise or complete.
I bought the 11000 6 months ago and love the Tri Fuel feature. I have natural gas at the house and wanted to use that. Broke the gen in on propane so I dont have to worry about the carb gunking up. Went great. One month later the power went out for a day. I hooked it up to the natural gas plug it into my panel and she ran like a champ until the power came back on.