Customer reviews from ATT.com
ZAGG - Invisible Shield XTR5 Screen Protector - iPhone 17 Pro - Clear
Average customer rating
3.3
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
2
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
2
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for ZAGG - Invisible Shield XTR5 Screen Protector - iPhone 17 Pro - Clear
Customer Rating
1
Not Worth the Price; Cracked in Less Than 60 Days
on May 4, 2026
Posted by: Anonymous
from Cary, NC
Verified Purchase:Yes
I purchased the ZAGG InvisibleShield XTR5 expecting premium protection, but I’m honestly disappointed. In less than 60 days, the screen protector cracked after a simple drop. While I will say it did its job in protecting my actual phone screen, the damage to the protector itself was significant enough that I had to remove it completely.
For the price point, I expected something far more durable. A product marketed as high-performance protection shouldn’t fail this quickly under normal use. Unfortunately, I don’t feel this is worth the money and wouldn’t purchase it again.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, June 16, 2026
Hello, Katiac. We appreciate you taking the time to share your experience with us.
We are glad to hear that the ZAGG InvisibleShield XTR5 did its primary job and kept your iPhone 17 Pro screen completely safe from harm. However, we are truly sorry that the protector itself cracked so quickly after a single drop. We completely understand your disappointment regarding the durability, especially given the premium price point of this product.
We want to make sure you get the long lasting protection you paid for. Since ZAGG products carry a limited lifetime warranty, you are likely eligible for a free replacement screen protector. We highly recommend visiting the official ZAGG warranty registration page online to claim your replacement, or you can bring your receipt into an AT&T retail store so our team can help guide you through the next steps.
You can also check out our guide for more information: 🔗https://www.att.com/support/article/wireless/KM1284372/
Your feedback is what helps us improve. Thanks for being part of AT&T.
We are glad to hear that the ZAGG InvisibleShield XTR5 did its primary job and kept your iPhone 17 Pro screen completely safe from harm. However, we are truly sorry that the protector itself cracked so quickly after a single drop. We completely understand your disappointment regarding the durability, especially given the premium price point of this product.
We want to make sure you get the long lasting protection you paid for. Since ZAGG products carry a limited lifetime warranty, you are likely eligible for a free replacement screen protector. We highly recommend visiting the official ZAGG warranty registration page online to claim your replacement, or you can bring your receipt into an AT&T retail store so our team can help guide you through the next steps.
You can also check out our guide for more information: 🔗https://www.att.com/support/article/wireless/KM1284372/
Your feedback is what helps us improve. Thanks for being part of AT&T.
Written by a customer while visiting ATT.com
Posted by: TarheelRebel
from Greensboro North Carolina
Verified Purchase:Yes
Easy to apply and works great
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Southern California
Verified Purchase:Yes
I liked the ease of installing screen. . It provides easy maintenance, easy to clean.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Patrick Waugh
from Branson, MO
Verified Purchase:Yes
Installation was smooth. It fit in my case nicely, no bubbles, no dust problem. Feel was great, and screen seemed just fine with no distortion of the colors. Within days, I dropped my phone off my bed and it hit screen first on something, but only cracked the protector. If I didn't have it, I would surely have cracked the screen. It has been more than a week getting the "free" replacement, which frankly is poor service. My phone would have been unprotected, but I had bought 2 other screen protectors that I also really like, so only ordered the replacement as a backup. Otherwise my phone would STILL be unprotected waiting on ZAGG. I have always used them, and never had one break. But now, I may be using this new one which is half the price, and you get two up front.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: C Cusumano
Verified Purchase:Yes
The screen protector became scratched and gouged within a few days of putting it on the phone. It was very disappointing and a complete waste of money.
Written by a customer while visiting ATT.com
Posted by: simnova
from West Chester, PA
Verified Purchase:Yes
Was extremely easy to apply - resists fingerprints and very clear - fits well with case. Highly recommend and doesn't discolor the screen in any way.
I would recommend this to a friend!
Written by a customer while visiting ATT.com