Customer reviews from ATT.com
ZAGG - Invisible Shield XTR5 Screen Protector - iPhone 17 Pro Max - Clear
Average customer rating
3.6
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
5
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
2
70%of customers recommend this product.
(
7 out of
10)
Customer Reviews for ZAGG - Invisible Shield XTR5 Screen Protector - iPhone 17 Pro Max - Clear
Posted by: Anonymous
from Sacramento, Ca
Verified Purchase:Yes
already cracked from a chair height drop, never had this problem with previous Zagg products
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Kevin, April 18, 2026
Hi there, Michael! Thanks for taking the time to let us know about your experience. Screen protectors are made to take the impact to help protect your device, but we understand it’s disappointing to replace it so soon.
Keeping your phone protected is very important to us. The good news is that we have a 1-year limited warranty for situations like this. Please visit att.com/support/article/wireless/KM1008478 for more information.
Thank you for sticking with AT&T. We’re fully committed to making this right for you and getting your replacement as quickly as possible. We appreciate your patience while we turn things around!
Keeping your phone protected is very important to us. The good news is that we have a 1-year limited warranty for situations like this. Please visit att.com/support/article/wireless/KM1008478 for more information.
Thank you for sticking with AT&T. We’re fully committed to making this right for you and getting your replacement as quickly as possible. We appreciate your patience while we turn things around!
Written by a customer while visiting ATT.com
Posted by: Foxybaby6
from Texas
Verified Purchase:Yes
I have only had this screen protector for 3 weeks and it's already cracked in the bottom, left corner. I'm hope it did its job and protected the actual phone screen.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Andres, April 9, 2026
Hello there!
We’re glad to hear your screen protector did its job and kept your phone screen safe! While it’s disappointing that the protector cracked after only three weeks, that is exactly why the ZAGG InvisibleShield comes with a Limited Lifetime Warranty.
To replace your screen protector under warranty, please follow these steps:
1. Sign In or Create an Account at ZAGG.com
2. From your Account Dashboard, click the Register a Product button
3. Follow the steps to complete your Product Registration
4. Click Registered Products and find the registered product you would like to replace
5. Click the Get A Replacement link on the product you want to replace
6. Follow the rest of the Warranty Replacement steps
If you need further assistance with your replacement, feel free to visit an AT&T or ZAGG store, or contact ZAGG support at https://support.zagg.com/hc/en-us/categories/201799107-InvisibleShield.
We want to make sure your phone stays protected—thanks for choosing AT&T!
We’re glad to hear your screen protector did its job and kept your phone screen safe! While it’s disappointing that the protector cracked after only three weeks, that is exactly why the ZAGG InvisibleShield comes with a Limited Lifetime Warranty.
To replace your screen protector under warranty, please follow these steps:
1. Sign In or Create an Account at ZAGG.com
2. From your Account Dashboard, click the Register a Product button
3. Follow the steps to complete your Product Registration
4. Click Registered Products and find the registered product you would like to replace
5. Click the Get A Replacement link on the product you want to replace
6. Follow the rest of the Warranty Replacement steps
If you need further assistance with your replacement, feel free to visit an AT&T or ZAGG store, or contact ZAGG support at https://support.zagg.com/hc/en-us/categories/201799107-InvisibleShield.
We want to make sure your phone stays protected—thanks for choosing AT&T!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Compton, CA
Verified Purchase:Yes
This product is what all phones should have. Not only does it protect your device but it also doesn’t hinder the display. One of the best add ons to the cell phone industry.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: H152
from Lake Havasu City, Arizona
Verified Purchase:Yes
Strong product with many important user benefits.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Lori Kirk
from Pa
Verified Purchase:Yes
So far works as you would expect
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: emenderle713
from Glenwood Springs, CO
Verified Purchase:Yes
The kit used to apply the screen protector is pretty much foolproof; however, there is some short of film left on the adhesive side. So at times, I can see a weird pattern coming through. There are older kits that don't do this, and allow for a perfect application.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
5
Feels like if its the same iphone 17 pro screen!
on November 12, 2025
Posted by: Hayabusa Tech Enthusiast
from Texas
Verified Purchase:Yes
I did a lot of investigation and research on getting the right screen protector for my iPhone 17 Pro Max I didn’t wanna put a protector because the screen felt so good without having a screen protector on. Therefore, I start to investigate to look for the right screen protector that will fit perfectly and feel perfectly just like there was no screen protector whatsoever. I’ve pod ZAGG brands before screen, protectors and other items and they have always been high quality and the best grade ever. From the first time I started to get my screen protector for my iPhone XR that’s when I knew when ZAGG brand was the ideal one for screen protectors. At first, I thought it was gonna be bubbles and I thought it will not actually get fixed after assembly, but I also helped the screen to remove the bubbles with my credit card or a credit card in order for the screen to be OK without bubbles. I gave it time and I was patient once all the air and the bubbles were out. I saw the screen that it was actually adhered to it like if it converge into it sometimes I forget that the screen is protected because of the high-quality of this brand and product is took me about two weeks to do a good research after the launch of the iPhone 17 Pro Max and I’m here giving you my testimonial just for your sake for you to be able to protect your screen of your phone since this is a very expensive phone and very expensive screen I strongly recommend ZAGG products more than any other screen protector there is out there in the market
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Great product screen protector
I would recommend this to a friend!
Written by a customer while visiting ATT.com