Customer reviews from Western Digital
Western Digital - WD_BLACK 2TB SN850X NVMe SSD - 7300 MB/s, PS5, Gen4, M.2 2280
Average customer rating
4.8
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
96
4 Stars
2
3 Stars
1
2 Stars
2
1 Star
2
96%of customers recommend this product.
(
24 out of
25)
Customer Reviews for Western Digital - WD_BLACK 2TB SN850X NVMe SSD - 7300 MB/s, PS5, Gen4, M.2 2280
Posted by: PapaFat
Verified Purchase:Yes
Great product at a great price. Outstanding customer service
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: Jorge U
Verified Purchase:Yes
Awesome buy! Works great! Increased the speed on my PS5 instantly! And got it for a deal! Thanks WD!
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: Junior
Verified Purchase:Yes
Easy installation and enough space for many games.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: “Your public name”
Verified Purchase:Yes
It didn’t work. Apparently it’s a long standing issue that the nvme won’t appear in bios.
I sent the drive back, and still haven’t received a refund.
I sent the drive back, and still haven’t received a refund.
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, September 8, 2023
Hello,
We are sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time providing this review and bringing this matter to our attention.
We do apologize if you are having any issues with your drive. We would recommend reaching out to our Technical Support team, as we would be glad to assist you with any troubleshooting options or possible warranty that the drive may have.
We would request you to open a support ticket with brief query and possible errors screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. You can contact us directly via phone to address any questions or concerns to ensure good overall user experience.
Need Help? Please see our "'Contact Us" page for information.
We are sorry to hear about your user experience with WD_Black SN850X NVMe Gaming Storage and appreciate your time providing this review and bringing this matter to our attention.
We do apologize if you are having any issues with your drive. We would recommend reaching out to our Technical Support team, as we would be glad to assist you with any troubleshooting options or possible warranty that the drive may have.
We would request you to open a support ticket with brief query and possible errors screenshots. Please refer to the link mentioned:https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. You can contact us directly via phone to address any questions or concerns to ensure good overall user experience.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Posted by: Rand
Verified Purchase:Yes
One of the best SSDs on the market. Easy to install
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: Anonymous
Verified Purchase:Yes
Super easy to install and pairs great with my PS5. Best SSD out their
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: Donald H
Verified Purchase:Yes
The WD Black 2TB is just what I needed for my PS5, holds all my games. Works as expected and delivery was quick
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: Sergio Alan
Verified Purchase:Yes
I was so excited when my WD_Black came in, my PlayStation 5 now has plenty of storage for all my games and plenty of room for more. The speeds are amazing with no lag at all. Definitely up to my expectations.
I would recommend this to a friend!
Written by a customer while visiting Western Digital