Customer reviews from bestbuy-ca
Beats - Refurbished Excellent - Studio Wireless Noise Cancelling Headphones - Matte Black
Average customer rating
2.3 out of 5
2.3
(16 Reviews)
Open Ratings Snapshot
Rating breakdown 16 reviews
5 Stars
2
4 Stars
1
3 Stars
3
2 Stars
3
1 Star
7
14%of customers recommend this product. 
(
2 out of 14
)
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Customer Reviews for Beats - Refurbished Excellent - Studio Wireless Noise Cancelling Headphones - Matte Black
Customer Rating
5 out of 5
5
Best headphones
on August 6, 2025
Posted by: Emi
from Duncan
I struggle with loud environments and the noise cancelling on these works wonders for me, audio quality is incredible super good for travel or just studying at school
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Great Product but one Major flaw....
on December 5, 2024
Posted by: Frank Co
from Toronto
These are outstanding but the one issue is a big one...
These headphones automatically turn off when it is less than -2 degrees C (or 35 F) making them unusable in the winter. It's the only pair of headphones i've ever seen do this.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Scam, not worth the money whatsoever m
on January 27, 2023
Posted by: Jaden
from Edmonton
I’ve had a pair of 300$ Sony headphones but kept being told to get a pair of beats and stupidly enough I did. They don’t compare to my old Sony headphone. They don’t last as long, they don’t sound as good, and the quality of the headphones themselves are garbage. Mine came out of the box dented and a bit deformed. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Does not work for canadian winters
on January 27, 2022
Posted by: Flo
from Montréal
I have been using these earphones for a couple of months now, and it was great. However, I have noticed that whenever I use them outside in the winter they will shut off after about 10 minutes, even when fully charged. It was not specified anywhere when I was researching it, and it is truly an inconvenience in Canada that you cannot use them half the year. I do not have a car, and I would want to at least be able to go to the grocery store while using a product that was quite expensive. Only get these if you live in warmer climates, or plan on using inside.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Over rated like Dr Dre himself!
on March 21, 2021
Posted by: Waste$$$
from Montreal
After 3 months of approx 3-4 hours per week use (just sitting around the house) the top brace is starting to crack and chip out, not something you would expect at the price range of these, I went to Apple Genius Bar to get them checked out, the “genius” was reluctant to assist with anything saying its cosmetic and would cost $260+ to replace... Overall very over rated, do not waste your money on these! In the future with the support Apple provided, I will go to a professional real headphone brand instead. Overpriced no quality product!
Beats by Dre = waste of money
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Do not buy.
on March 10, 2021
Posted by: Zoe
from Canada
I’ve had 3 pairs of these headphones, every time they break in the same spot. If it wasn’t for the warranty I would simply not keep them. Do not get these headphones unless you like wasting money
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
Déception!
on March 8, 2021
Posted by: Wapash
from Montréal
Écouteurs au design très bien conçu. Confortable pour les oreilles. Connexion bluetooth facile.
Qualité sonore médiocre. Les basses et les aigus semblent complètement atténués. Je m'attendais à beaucoup mieux pour le prix payé.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Don't waste your money
on November 21, 2020
Posted by: M
from Dartmouth
I received these headphones as a gift, and after about a year of use they create this terrible squealing noise and are unwearable. I found out after they are not sweat resistant which might be the problem since I wear them mostly when I workout. I find it pretty funny how these headphones are not designed for workouts when all of the beats ads are people wearing them while working out. Any sort of investigation and you'll discover beats are not even worth the price for their sound quality and now they are not worth the price for their build quality. Don't fall for marketing save your money and buy something that's built to last or at least build as advertised.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
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