Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - White
Average customer rating
4.7 out of 5
4.7
(3,247 Reviews)
Open Ratings Snapshot
Rating breakdown 3,247 reviews
5 Stars
2,486
4 Stars
615
3 Stars
94
2 Stars
37
1 Star
15
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - White
Customer Rating
4 out of 5
4
Great phone
on December 5, 2025
Posted by: Squick
[This review was collected as part of a promotion.] So the galaxy AI is a bit wonky, bixby won't work for some reason. I love the phone but lately it has been very glitchy. I love the camera quality on this phone and everything else but I wish the bixby would work and my phone would stop tweaking out when I try to use it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade to Samsung S25 FE
on December 5, 2025
Posted by: MSRN50
[This review was collected as part of a promotion.] My previous Samsung was S21. The difference is night and day. The clarity and brilliance of the screen is amazing I love it. The technology is mind boggling I haven't mastered it yet...but I'm working on learning what all it can do. The AI is very helpful. My pictures come out gorgeous. My purchase was the right choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great, dependable phone
on December 5, 2025
Posted by: HoosierTom
[This review was collected as part of a promotion.] The Samsung Galaxy s25fevisca great, dependable phone. We upgraded efrom the S20, and this phone has been a pleasure to use. As someone with pretty significant physical disabilities, this phone has very useful adaptive settings. The voice-to-text is much more accurate than the old version. I have never been one to use AI, but with the Galaxy AI, I'm starting to mean more andvuse it more. I look forward to seeing what all it does that I haven't unlocked yet!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch
on December 5, 2025
Posted by: Blueboy1
[This review was collected as part of a promotion.] I love my watch. It keeps up with my steps. My health
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Performance
on December 5, 2025
Posted by: Tonytilt93
[This review was collected as part of a promotion.] Slow processor...otherwise the phone is great for the price.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, December 8, 2025
Hey Tonytilt93, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We are happy to hear that you are overall pleased with the usage of your phone. We have provided a link to an article to help you adjust the refresh rate, if you have not done so already, to help maximize the speed of your device. We have also shared a link to the Samsung Support Team if this experience continues with your device, and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has some great features
on December 5, 2025
Posted by: BestHusband
[This review was collected as part of a promotion.] I d8use the AI. I use my phone for work, my on time. Watch videos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Galaxy AI 2025 it is a good option .
on December 5, 2025
Posted by: Ground24
[This review was collected as part of a promotion.] I love this product it is a good choose, it has a very good space, I had downloaded many apps and works very well some phones when you downloaded varieties of apps. They start to have problems but this is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on December 5, 2025
Posted by: Pieman48
[This review was collected as part of a promotion.] Love the features. Excellent picture and sound. AI feature is very useful and fun.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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