Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - White
Average customer rating
4.7 out of 5
4.7
(3,247 Reviews)
Open Ratings Snapshot
Rating breakdown 3,247 reviews
5 Stars
2,486
4 Stars
615
3 Stars
94
2 Stars
37
1 Star
15
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - White
Customer Rating
2 out of 5
2
DIm dim dim
on February 8, 2026
Posted by: gman
Biggest and most obvious issue is the display. It is simply too dim. For a phone supposedly able to compete with the 'flagship' phones it is not even in the same league. The lack of brightness means all definition and contrast is lost even on the most basic of tasks. There is no need to have the most expensive screen technology if the amount of nits is simply too low to see it. Screen is really unwatchable.
Everything else works smoothly as it should.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
1 out of 5
1
Response from Samsung USBy R&R Team, February 9, 2026
Hi Gman, thank you for sharing your thoughts about your Samsung Galaxy S25 FE with us. We are pleased to hear the device overall is operating smoothly, and we would love to help you best align the settings to your preferences. We have provided a link to the full device manual to help you with all of the different display setting options available to best align to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome experience so far
on February 5, 2026
Posted by: DB8228
Expertise:Expert
The device is working better than I expected. The display is gorgeous, the camera is as good as expected and the processing power isn't the best but it's not bad at all.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 11, 2026
Hey DB8228, thank you for your feedback on your Samsung Galaxy S25 FE. We couldn't be happier to hear that you are having such a great experience with your device, and that it is exceeding all of your expectations. We have provided a link to the Samsung Support Team for your convenience. They can assist you if you have questions as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Samsung phone
on January 24, 2026
Posted by: Godoftech
from Cleveland Ohio
Expertise:Expert
The galaxy S25 FE is the best phone that I ever had the performance is really good and smooth
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 26, 2026
Hey Godoftech, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We couldn't be happier to hear how much you are loving your new device, and that you are finding it the best one you've ever had. We have provided a link to the complete manual for your device as a great companion for the exploration of all of the enhanced capabilities of your device. We have also provided a link to the Samsung Support Team to assist you if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Photo 📸 good
on January 20, 2026
Posted by: Singh
Samsung galaxy s25fe Good phone
I like 8gb r...256
Response from Samsung USBy R&R Team, January 21, 2026
Hey Singh, thank you for your feedback on your Samsung Galaxy S25 FE. We couldn't be happier to hear that you are so pleased with the usage of your device. We would love to hear from you again in the future if you ever have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung FE is one of best phones i come cross to
on January 10, 2026
Posted by: SJ5579
from New York
Expertise:Beginner
Impressive phone best features also camera is clear phone is slimmer than others samsung products very pleased with phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, February 4, 2026
Hello SJ5579, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We love hearing how pleased you are with the slimmer design and camera quality of your device. We have provided a link to the Samsung Support Team for your convenience if you ever have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not as good as my previous S10
on January 8, 2026
Posted by: MikeinMinnesota
Expertise:Intermediate
I finally upgraded to the S25 from the S10E. Although the 25 is faster and the battery life is better it's not as good as the S10. For example when typing the S10 would point out wording and punctuation mistakes. With identical settings the S25 won't do that. A Google search revealed that I am not the only person with this problem. Yet Samsung has been unable to address this simple issue. Apparently the only option is to install Google's Gboard but that app has a lot of security issues.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 8, 2026
Hey MikeinMinnesota, we appreciate you sharing your experience of your Samsung Galaxy S25 FE with us. We know how disappointing it can be when you have a new device that is not operating as expected or intended. We have provided links to resources to help you best align the settings to your needs and wants, as well as answer any questions you may have about your new device. Our team of experts can also provide information for your peace of mind around security. Thank you for b eing a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade to smart battery
on January 7, 2026
Posted by: 12GWireless
Focus on smart Battery instead of of plug in. Mobile and Smart car
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 9, 2026
Hey 12GWireless, thank you for your feedback on your Samsung Galaxy S25 FE. We are happy to hear that you are pleased with the usage of your device. We appreciate you sharing what updates you would like to see as we continue to innovate our product line. Please, reach out to us again in the future if you have additional feedback you would like to share with us, and thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25fe xxxxxx
on December 7, 2025
Posted by: Skiier
[This review was collected as part of a promotion.] Works great 'xxxxxxxxxxxxxxxxxxxccccxxxxxxxxxxxxxxxxxxx
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Showing 2513-2520 of 3247 results 
<< 1 ... 313 314 315 316 317 ... 406 >>