Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - White
Average customer rating
4.7
(3,247 Reviews)
Rating breakdown 3,247 reviews
5 Stars
2,486
4 Stars
615
3 Stars
94
2 Stars
37
1 Star
15
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - White
Customer Rating
5
This product is all around good to use.
on March 11, 2026
Posted by: Galaxyforlife
[This review was collected as part of a promotion.] The phone has a good battery,the Galaxy AI it has is awesome it can help you do anything you can thing of, it has a portable charger in it where it can charge other phones. You can draw and insert things In pictures or take them out. This phone has everything and the camera is one of the best yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 FE is a budget phone with premium features
on March 11, 2026
Posted by: Wig1275
[This review was collected as part of a promotion.] I appreciate the picture quality & the AI edit function for pics/vids.
The tech isn't "new" but the phone is dependable, built well, and handles any tasks a normal user or gamer may need.
The tech isn't "new" but the phone is dependable, built well, and handles any tasks a normal user or gamer may need.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s25fe review
on March 11, 2026
Posted by: Metamcgee
[This review was collected as part of a promotion.] I love the Ai features on this phone I run a company and I use it all the time it a time savor for sure over all great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has issues w screen freezing as well
on March 11, 2026
Posted by: Halfer2022
[This review was collected as part of a promotion.] I often have issues w websites and apps loading even in good signal...the battery life on this model is the worst I've seen in yrs slow to charge quick to die out...and screen freezing is an issue as well
Value
3
Response from Samsung USBy R&R Team, March 11, 2026
Hi there Halfer2022, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how frustrating it can be when your device is not operating as intended or expected. We have provided links to troubleshooting guides to help you maximize the speed and battery life of your device, and well as troubelshoot the freezing you mention experiencing with your device. We have also shared a link to the Samsung Support Team to assist you if these experiences continue or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung s25fe
on March 11, 2026
Posted by: Bash5150
[This review was collected as part of a promotion.] The Samsung Galaxy S25 FE is an impressive phone. The display is bright and smooth, making videos, apps, and games look great. The performance is fast and responsive, and the battery easily lasts through a full day of use.
I also really like the camera quality—it takes sharp, detailed photos in different lighting conditions. Samsung did a great job with the design and overall feel of the phone. It’s reliable, powerful, and enjoyable to use every day.
I also really like the camera quality—it takes sharp, detailed photos in different lighting conditions. Samsung did a great job with the design and overall feel of the phone. It’s reliable, powerful, and enjoyable to use every day.
Value
3
Response from Samsung USBy R&R Team, March 11, 2026
Hey Bash5150, we appreciate your feedback on your Samsung Galaxy S25 FE. We are so happy to hear that you are overall pleased with the usage and features available on your new device. We have provided a link to the complete manual for your device to help you maximize your experience, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team for your convenience if any questions arise as you continue usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone better then most
on March 11, 2026
Posted by: Charlie420
[This review was collected as part of a promotion.] Greatest phone by far besides the S26 Samsung has made this phone does everything you want it to do and more wanna listen to music while working on other apps go ahead this phone will handle anything ypu wanna throw at it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Picture, video, are the most disgusting and poor
on February 25, 2026
Posted by: Abuelamita
Camera is so annoying and captured an image blurry and could no clear or visible even 2 feet closely 🤔. I have been a samsung user. But this is not even an camera feature from Samsung.. ai for what purposes.
Response from Samsung USBy R&R Team, February 25, 2026
Hey Abuelamita, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how frustrating it can be when you have a device that is not meeting your expectations. We have provided links to two articles to help you with the available camera features and settings, as well as troubleshoot the blurry photos you mention experiencing. We have also provided a link to the Samsung Support Team to offer additional assistance if this frustration continues with your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Not impressed
on February 23, 2026
Posted by: Not impressed
from Texas
Expertise:Intermediate
Curious if I got a bad phone or what but the camera/video quality is seriously horrible. Lower quality than my previous s9 plus phone. Also annoying updates that automatically install dumb game apps.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy R&R Team, February 24, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We know how disappointing it can be when your device is not meeting your expectations in functionality. We have provided links to resources to help you with the different camera settings and features available on your device for the best possible photos and videos. We have also shared a link to the Samsung Support Team for your convenience if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US