Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - White
Average customer rating
4.7
(3,247 Reviews)
Rating breakdown 3,247 reviews
5 Stars
2,486
4 Stars
615
3 Stars
94
2 Stars
37
1 Star
15
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - White
Customer Rating
5
Samsung Galaxy
on March 21, 2026
Posted by: Samsung82
[This review was collected as part of a promotion.] Love this phone! Was kinda intimidated at first but it was very easy to use, especially having the phone prompts walk you through to learn all the different uses of the apps and things. The galaxy AI is pretty sweet too! Still learning but no complaints ao far! Happy I made the switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on March 21, 2026
Posted by: Reese111
[This review was collected as part of a promotion.] Very disappointed with this phone. It kicks you off of things in the middle of use. The connection to autopsy is the worst it never stay connected. Everything went wrong when they did the first update. After that it just gets worst.
Value
2
Response from Samsung USBy R&R Team, March 23, 2026
Hello Reese111, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We are always happy to help our customers resolve any frustrations they are experiencing with their chosen device. We have provided a link to a troubleshooting guide to help you with apps not operating as intended or shutting down unexpectedly. We have also provided a link to the Samsung Support Team to assist you with additional frustrations with your connection or transactions with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Complete garbage
on March 21, 2026
Posted by: Dreekin67
[This review was collected as part of a promotion.] Galaxy AI is part of the problem. 3/4 of my texts are blocked because of RCS chats. Sometimes I can't make or receive calls.
Value
1
Response from Samsung USBy R&R Team, March 23, 2026
Hey there Dreekin67, we appreciate your feedback on your Samsung Galaxy S25 FE. We know how frustrating it is when your device is not aligning to your expectations in functionality, or operating as intended. We have provided links to troubleshooting guides to help you with the connectivity for your calls and help ensure you can send and receive messages. We have also provided a link to the Samsung Support Team to offer direct assistance through chat if this experience continues wityh your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best ever
on March 21, 2026
Posted by: Errbodyaintable
[This review was collected as part of a promotion.] The galaxy ai s25 fe is the very best thing and I use it for storage
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Impressive S Series Addition
on March 20, 2026
Posted by: TwinMama1418
[This review was collected as part of a promotion.] I've always relied on the Galaxy S Series devices for as long as I've had a cell phone. This one is the most impressive model yet. It has the most built in programs and best camera yet. Using Galaxy AI makes things so much easier in my everyday life. I'm so impressed with this model and device I don’t know how Samsung keeps doing it, but for 25 or 26 models, the Galaxy S series cannot be beat and keeps getting better and better. I wouldn't even consider using any other type of phone. The Galaxy S25 FE is the all-time leader in the Android market and it would make the entire IOS market obsolete if everyone knew how much power and performance this device bring you. From storage to apps to the camera and speed, the Galaxy S25 FE cannot be beat!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and is easy to use
on March 20, 2026
Posted by: Korvo123
[This review was collected as part of a promotion.] AI everything is great I use it to stream video chat and so much more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great battery life.
on March 20, 2026
Posted by: MrCG123
[This review was collected as part of a promotion.] If you want the premium Galaxy experience without the "Ultra" price tag-and you never want to worry about carrying a charger- the S25 FE is arguably the most sensible choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
fast, sleek, reliable, great camera, long battery
on March 20, 2026
Posted by: SuzyBBlunt
[This review was collected as part of a promotion.] Samsung really nailed it with this phone. The performance is fast and smooth whether I’m streaming, scrolling, or multitasking. The camera quality is impressive, sharp photos even in low light, and the battery easily lasts me all day. I also love using Galaxy AI for quick edits, smart suggestions, and everyday convenience. Overall, it’s reliable, sleek, and makes everything feel effortless. Definitely one of the best phones I’ve used.
Value
5
Written by a customer while visiting Samsung US