Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - White
Average customer rating
4.7 out of 5
4.7
(3,247 Reviews)
Open Ratings Snapshot
Rating breakdown 3,247 reviews
5 Stars
2,486
4 Stars
615
3 Stars
94
2 Stars
37
1 Star
15
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - White
Customer Rating
4 out of 5
4
This phone is amazing.
on March 30, 2026
Posted by: Kbeann
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 and it’s easily one of the most refined phones I’ve owned. The design feels premium and comfortable in hand, and the display is stunning—bright, sharp, and incredibly smooth for everything from scrolling to streaming.
Performance is fast and reliable with no lag, even when multitasking. Battery life holds up well through a full day of normal use, which is a big plus.
The camera takes clear, detailed photos in both daylight and low light, making it great for everyday shots without needing much adjustment.
What really stands out is Galaxy AI. It’s actually useful—features like AI photo editing, smart suggestions, and real-time assistance make things quicker and easier without feeling gimmicky.
Overall, the Galaxy S25 delivers a great balance of performance, design, and smart features. It’s a solid choice if you want a high-end phone that feels smooth, capable, and modern.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on March 30, 2026
Posted by: Gigi83
[This review was collected as part of a promotion.] Galaxy AI , I use my phone for everything. My whole life is basically in my phone as I use it for personal use as well as work. It has a lot of storage, neat features, and it takes great photos!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fairly decent
on March 30, 2026
Posted by: Kelly87
[This review was collected as part of a promotion.] Phone works well for what it is. Enough space for photos, and apps. Fairly quick. Has some ai features that work well. I use it for everyday tasks.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GALAXY S25FE, great phone with a great price
on March 30, 2026
Posted by: PsychNP
[This review was collected as part of a promotion.] Amazing phone for the price. It is fast has a great battery life and a very responsive screen. You also need to check out the AI features. You won't regret it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product has great features and is user easy to com
on March 30, 2026
Posted by: Hideout211
[This review was collected as part of a promotion.] I use the device for streaming and screen share. It has amazing picitrw quality and features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
phone gave me issues
on March 30, 2026
Posted by: ray2ray
[This review was collected as part of a promotion.] Since I got the phone its slow glitches and does not charge properly
Value
2 out of 5
2
Response from Samsung USBy R&R Team, April 1, 2026
Hi there Ray2ray, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 FE with us. We understand how disappointing it is when your device is not operating as intended or expected. We have provided links to resources to help you maximize the speed of your device, we recommend beginning with the refresh rate, and the charging of your device. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Loving It.
on March 30, 2026
Posted by: Dadpool
[This review was collected as part of a promotion.] I love my galaxy S25. However, I don't like the new voice to text. I'm still trying to get used to it. I have to continuously edit whatever I say.
Other than that, my phone is amazing.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful product, simple and easy to use
on March 30, 2026
Posted by: Beowulf
[This review was collected as part of a promotion.] My Samsung phone is the finest phone I've ever had.
Pictures and videos are excellent, always in focus and great at following the action.
The phone's functions are top-notch and I never knew I could have such a useful tool in my pocket.
Overall the phone is superb in all that it does. From making and receiving calls to making videos the phone does it easily, making everything easier and better than previous phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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