Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - White
Average customer rating
4.7 out of 5
4.7
(3,247 Reviews)
Open Ratings Snapshot
Rating breakdown 3,247 reviews
5 Stars
2,486
4 Stars
615
3 Stars
94
2 Stars
37
1 Star
15
71%of customers recommend this product. 
(
12 out of 17
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - White
Customer Rating
4 out of 5
4
The feel and function of the phone!
on May 29, 2026
Posted by: FanFavorite222
[This review was collected as part of a promotion.] I just upgraded from the S22 ultra which had an curve screen. I didn't like that. So I am very happy Samsung brought back the flat screen on the phones again. I love the clarity of the screen. Wish the camera was a little bit better on the S25FE but I also understand to get that type of quality I need to upgrade to a ultra phone. I love the soft colors that has been released lately. I do wish more of purples or light purples in a series. Also please bring back the Bluetooth capabilities on the S-Pen. It was my favorite feature, especially when taking photos, standing back away from the phone. Bring more customization back with messages. And fonts. This isy absolute favorite thing about Samsung, is the customization features. Need more in that areas. I have been a Samsung fan since day 1. I hope to continue being a fan.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The feel and function of the phone!
on May 29, 2026
Posted by: FanFavorite222
[This review was collected as part of a promotion.] I just upgraded from the S22 ultra which had an curve screen. I didn't like that. So I am very happy Samsung brought back the flat screen on the phones again. I love the clarity of the screen. Wish the camera was a little bit better on the S25FE but I also understand to get that type of quality I need to upgrade to a ultra phone. I love the soft colors that has been released lately. I do wish more of purples or light purples in a series. Also please bring back the Bluetooth capabilities on the S-Pen. It was my favorite feature, especially when taking photos, standing back away from the phone. Bring more customization back with messages. And fonts. This isy absolute favorite thing about Samsung, is the customization features. Need more in that areas. I have been a Samsung fan since day 1. I hope to continue being a fan.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great phone
on May 28, 2026
Posted by: Mystic
[This review was collected as part of a promotion.] Good phone just wish it was a little bigger and had a but more storage, as well as to put an sd card in with sim card.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice to see you hope you guess my name
on May 28, 2026
Posted by: Francesca
[This review was collected as part of a promotion.] Financial and personal twentyone twentytwo twentythree
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
My phone is Meh
on May 28, 2026
Posted by: TheVandemic
[This review was collected as part of a promotion.] The phone is pretty basic. Has difficulty with network connection occasionally and seems to run a bit hot. Wireless charging does not work.
Volume for media is low.
Galaxy AI as yet to be of use.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 2, 2026
Hi TheVandemic, thank you for sharing your experience of your Samsung Galaxy S25 FE with us. We understand how important your device is to you every day, and needing the reliable usage of your device every day. We have provided links to resources to help you troubleshoot the connection of your device, temperature, and charging of your device. We have also provided a link to the complete manual to help you integrate the features of Galaxy AI in to your usage, and best align the settings to your preferences. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great solid s25fe
on May 28, 2026
Posted by: Thatguydoingareview
[This review was collected as part of a promotion.] I use my device fir everything from paying with my virtual cards to watching naughty videos. It does it all and with its galaxy Ai features is truly extraordinary machine.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Long time Galaxy user
on May 27, 2026
Posted by: GalaxyGuy
[This review was collected as part of a promotion.] I've been a long time Galaxy phone user and the S25 FE has been a joy to use. The AI features are enjoyable and useful. The phone is fast and responsive and easy to customize. I would recommend it to anyone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung has done it again...
on May 27, 2026
Posted by: Suthrnstyle67
[This review was collected as part of a promotion.] I love my Samsung S25fe. The features are great. This phone runs smooth and fast. The pictures are magnificent.
The Galaxy AI is INCREDIBLE! I am new to AI but wow... it's easy. I use my phone for extra income in gaming.
I've learned to remind myself that I need something specific and put it on a list instead of writing it down. Talk about a life saver. I'm a busy grandma with doctor appointments, watching the fur babies my grandsnotgoblins.
Go Go Go....and my phone never fails me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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