Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - White
Average customer rating
4.7
(3,247 Reviews)
Rating breakdown 3,247 reviews
5 Stars
2,486
4 Stars
615
3 Stars
94
2 Stars
37
1 Star
15
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 FE 128GB (Unlocked) - White
Customer Rating
3
The signal and performance.
on June 29, 2026
Posted by: Mackymatt
[This review was collected as part of a promotion.] I don't know if this device has issues with signal or if it's the SD card that is used in this phone series. But my reception is horrible at times during bad weather. Other than that it has a solid performance.
Value
3
Response from Samsung USBy R&R Team, July 1, 2026
Hey Mackymatt, thank you for your feedback on your Samsung Galaxy S25 FE. We know how valuable the reliable connection to your carrier is to you every day, and we would love nothing more than to help you with this experience. We have provided links to articles to help you at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone great features and camera
on June 29, 2026
Posted by: Nanax4
[This review was collected as part of a promotion.] I use my phone alot to play games . And also scroll Facebook . I love using the ai to help me stay on tasks. I love ai also for questions and it gives simple answer I can understand. I am 53 and studying for my GED and ai helps me ... Thank you for such good features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has a great camera and is easy to use.
on June 29, 2026
Posted by: KingRambo
[This review was collected as part of a promotion.] Galaxy AI is helpful, makes the phone easy to use when my hands are occupied. Definitely will continue to use Samsung galaxy products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent enough phone
on June 29, 2026
Posted by: KTGoodman
[This review was collected as part of a promotion.] It's a galaxy phone that performs as expected, nothing more glamorous than that. Photo quality is good. Range/ battery life has been adequate. Samsung keeps trying to shove AI and proprietary features down our throat. Bixby / Gemini are just copycats and only offer frustration
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the big screen and features
on June 29, 2026
Posted by: 21019Neena
[This review was collected as part of a promotion.] I have had no issues with this phone. I love the bigger screen, storage amount and all the features it comes with.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Android is better than crapple
on June 29, 2026
Posted by: Kris10
[This review was collected as part of a promotion.] The phone works great. Battery holds, no problems.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to navigate
on June 29, 2026
Posted by: Yaya55sweetP
[This review was collected as part of a promotion.] Got to love the new AI technology
Saves time and make great quality
On picture, text, just about everything.
Saves time and make great quality
On picture, text, just about everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25fe phone
on June 29, 2026
Posted by: hilljack89
[This review was collected as part of a promotion.] Ease of use. Samsung s series phone are user friendly. Have a longer battery life compared to previous phone I have owned
Value
5
Written by a customer while visiting Samsung US