Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(6,567 Reviews)
Rating breakdown 6,567 reviews
5 Stars
5,427
4 Stars
925
3 Stars
133
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Posted by: Erica
Verified Purchase:Yes
Love my new phone, it works really well long life battery too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 31, 2025
Hi Erica, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are so happy to hear that you are loving the usage and battery life of your new device. We have provided a link to the complete manual for your device to help you with additional features of Galaxy AI, and best aligning the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
I love it but are things that suck about it.
on October 30, 2025
Posted by: Avskalima18
[This review was collected as part of a promotion.] I love the phone it is my favorite phone to have. Although the voice to text sucks. Other phones are always better. The fingerprint sensor don't always work. That's annoying. Oo but i love Galaxy AI! That is the coolest feature and i love learning about it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy s25+ has a lot of great features.
on October 29, 2025
Posted by: BattleJack
[This review was collected as part of a promotion.] I like how it has a lot features. Galaxy ai is pretty awesome too.
The s25+ also has a lot of features to help with school that my other phone did not have.
The s25+ also has a lot of features to help with school that my other phone did not have.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I own 10 or more Samsung products. This is my 6th or 7th Samsung Galaxy phone, I like to get a new one every 2-3 years to stay up on technology. The transfer was very easy with smart switch. Although the phone is very similar in size and shape of my previous there are noticeable improvements with the AI integration and seamless features. I would recommend it to family and friends. The trade in credits on the shop Samsung app is what prompted me to buy and this is the 4th time I traded in for a new model.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of Use
on October 29, 2025
Posted by: Sb62010
[This review was collected as part of a promotion.] I have been a fan of the galaxy phone for years! I will never switch. I love the ease of use and functionality, as well as the amazing camera.
Value
5
Written by a customer while visiting Samsung US
Posted by: Candice
from Nc
Expertise:Intermediate
Verified Purchase:Yes
Excellent product make sure to update to eliminate over heating.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from California
Expertise:Intermediate
Verified Purchase:Yes
To be honest it's really nice and I'm glad that I made the trade with you guys. I needed it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything i ever wanted in a device
on October 28, 2025
Posted by: Newbootgoofin
[This review was collected as part of a promotion.] I use my S25+ for everything! From helping track metrics at work to relaxing at home, playing my favorite tunes and discussing the day with my wife. It's an all around winner in my opinion.
Value
5
Response from Samsung USBy R&R Team, October 30, 2025
Hey Newbootgoofin, we appreciate your feedback on your Samsung Galaxy S25+. We are thrilled to hear that you are finding this device to be a true powerhouse and companion for so many of your daily needs. Please, don't hesitate to reach out to us again in the future any time you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US