Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(6,567 Reviews)
Rating breakdown 6,567 reviews
5 Stars
5,427
4 Stars
925
3 Stars
133
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
Alwa6s a samsung fan. Like this 9ne for size, price, and color choices.
Sleek features, good camera.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, November 12, 2025
Hey there LHInc, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear that you found the best device that aligns to your needs and wants. We hope you'll reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: SArtr
from MN
Expertise:Intermediate
Verified Purchase:Yes
Overall not much of a change from the S23+. However, the battery life needs to improve a lot. Really disappointed with the battery. Other features are seem the same.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R Team, November 10, 2025
Hi there Sartr, thank you for your feedback on your Samsung Galaxy S25+. We have shared links to help you maximize the battery life of your device. We have also shared a link to the complete manual for your device to assist you further with discovering the full capabilities of your device, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with the battery, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and is very easy.
on November 9, 2025
Posted by: Ky89samsung
[This review was collected as part of a promotion.] Galaxy AI is a big help when using my device. Makes everything I do more simplified and more accurate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy phone is great
on November 9, 2025
Posted by: ladya2021
[This review was collected as part of a promotion.] Galaxy AI is very easy to use and intuitive. Makes life easier to navigate with the help of GALAXY AI.
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
This phone has everything I need and works super fast
Written by a customer while visiting Samsung US
Posted by: BobbyJoe
from Michigan & Florida
Verified Purchase:Yes
S25+ is faster (in all respects) than the phone it replaced (S23+). Graphics and audio improved, although the 25+ is slightly smaller than the 23+ :-(. Meaningful trade-in value caused me not to wait for the 26+.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unique features of the S25+
on November 8, 2025
Posted by: Budgiechirp
[This review was collected as part of a promotion.] I like that this phone supports a lot of customization from Galaxy apps like Good Lock, which make my phone feel more personalized. Galaxy AI's "Now brief" widget on my lock screen summarizes my day and uses info from my Google Calendar to remind me of what events I have, as well as telling me what the weather's like. The Link to Windows feature has made it incredibly easy for me to use my phone on my Windows PC as well, with a dedicated icon for it in my control panel that has allowed me to seemlessly share media between my two devices. Overall, the S25+ has a very clean UI with smooth app processing, unique customization features, and integrative AI that let's you choose what you would like featured in your "Now brief," like new YouTube videos and suggested Spotify playlists.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sleek stylish and durable
on November 7, 2025
Posted by: PearleyezYa
[This review was collected as part of a promotion.] The features available for the consolidation of certain services unmistakably collide with exactly the same features used by most all android users. In order to navigate and assemble the proper features available and desirable for android users, you must collaborate efficiently to avoid any delays and or confusion in the overall primary uses for the user. It's always nice to control the system with the same system maker, however in Googles landslide lead in such conflicting amenities generally provide a smoother most effortless solution for the delimas users seem to face. The AI interaction that Samsung has brought in is truly radiating overall the features and perks being tweaked by the Samsung name i believe to be most useful.
Value
4
Written by a customer while visiting Samsung US