Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Average customer rating
4.8
(6,566 Reviews)
Rating breakdown 6,566 reviews
5 Stars
5,427
4 Stars
924
3 Stars
133
2 Stars
40
1 Star
42
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB (Unlocked) - Silver Shadow
Posted by: D K BRUNER
from WISCONSIN
Expertise:Intermediate
Verified Purchase:Yes
I love my Galaxy S25. Great to navigate, more upgrades than I can handle, fast charging. Plenty of colors to select from.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, February 17, 2026
Hey D K BRUNER, we appreciate your feedback on your Samsung Galaxy S25+. We are so happy to hear that you are enjoying the usage of your device, and finding the appearance to be pleasing. We have provided links to resources to help you discover the full capabilities of your device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from St. Petersburg, FL
Expertise:Intermediate
Verified Purchase:Yes
Great device. Ultra-fast processor, bright, clear display, sharp color, plenty of memory, strong battery.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 19, 2026
Hi Harry R, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are thrilled to hear how much you are enjoying your new device, and finding it fast, beautiful, and lasting throughout the day. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Not Pleased
Verified Purchase:Yes
I am not as happy with this, as it did not keep all the contacts I transferred over from my old phone.
Features
1
Response from Samsung USBy R&R Team, February 13, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We know how frustrating it can be when you have a new device, but do not have all of your important data. We have provided a link to the Samsung Support Team for your convenience. They can assist in seeing what options may be available to resolve this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: None of the Above
Verified Purchase:Yes
So easy to move from my S21 to this phone. Link to Watch8 is much better. Display colors "pop". Easier to use, even with more capabilities.
Response from Samsung USBy R&R Team, February 10, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear how easy your upgrade to this new device has been, and how well it pairs with other devices in y our ecosystem. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Marie
Verified Purchase:Yes
Great photos features processing speed ease of use memory
Response from Samsung USBy R&R Team, February 9, 2026
Hi there Marie, thank you for sharing your thoughts about your Samsung Galaxy S25+. We love hearing how much you are loving the camera and processing speed of your device. We have provided a link to the manual for your device to help you with additional features of your device like Galaxy AI. W have also shared a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome, life is better now.
on February 6, 2026
Posted by: Luvtoshop
from 1107, 1107 Vernon St
Expertise:Intermediate
the durability li Samsungs life changing productts is changing changing electronics. Remarkable service. Exceptional quality. happen fantastic it's stable it's amazing the of of camera in this high resolution super high quality stuff I mean I couldn't for anything better is change my life purchase only this once in a lifetime there you have it folks the camera amazing display is really the display is really awesome mean h say about the battery ow lasts forever all day long performance durabilitn
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 10, 2026
Hi there Luvtoshop, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are ecstatic to hear how much you love your new device, and how much it has added to your life. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
I love this phone. Great battery life, outstanding camera....more features than I can understand, but learning new stuff
Response from Samsung USBy R&R Team, February 2, 2026
Hey Leslie Fight, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We love hearing how much you love your new device, and that you are loving the extended battery life, camera quality, and enhanced features every day. We have provided a link to the complete manual for your device to help you discover all of the enhanced capabilities. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: jbeard24k
from Port Salerno, Florida
Expertise:Intermediate
Verified Purchase:Yes
Love this phone and the size, easy to learn and navigate.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, January 30, 2026
Hi there Jbeard24k, thank you for your feedback on your Samsung Galaxy S25+. We couldn't be happier to hear that you are loving your new device, and finding the size great, and the usage to be easy. We have provided a link to the Samsung Support Team for your convenience .These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US