Customer reviews from sonos.com
Sonos - Refurbished Excellent - One SL Wireless Smart Speaker - Black
Average customer rating
4.3
(1,707 Reviews)
Rating breakdown 1,707 reviews
5 Stars
1,176
4 Stars
208
3 Stars
142
2 Stars
79
1 Star
102
85%of customers recommend this product.
(
1,382 out of
1,635)
Customer Reviews for Sonos - Refurbished Excellent - One SL Wireless Smart Speaker - Black
Customer Rating
1
Connectivity endlessly fails
on July 22, 2023
Posted by: Newt
from Minnesota
First, these sound amazing. Now to the real review. These are completely and utterly worthless. At least monthly, if not bimonthly I have to completely reset the entire system. Which require unplugging and resetting each individual speaker, some of which are 20 feet in the air. Woudln't buy these again if they paid me to use them.
Pros: Superior Sound
Cons: Difficult to Use, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
Sonos used to be so good!
on July 21, 2023
Posted by: John, of Maine
from Naples, ME
Our original Sonos system worked great! Trying to use the new Sonos in a different location- it refuses to recognize the Wi-Fi. We ultimately got it connected, but it failed the next time we used it. Not worth the hassle, and such a shame when the first system worked so well
Pros: Expandable, Streams All My Music, and More, Superior Sound
Cons: Difficult Setup, Difficult to Use, Hard to add sources to your music library, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
1
crap!
on July 19, 2023
Posted by: poor listener
from vancouver bc
No instructions. On line instructions are useless. I would not recommend this product.
Pros: Extremely difficult to set up. No instructions.
Cons: Difficult Setup, Difficult to Use, no instructions
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
A simple Bluetooth speaker is easier to set up and deal with
on July 18, 2023
Posted by: Fred
from Vista, CA
I got this as an employee gift. I think I understand how it works and why, but for me a simple Bluetooth speaker makes more sense since I always play music directly from my phone. Loaned it to my sister and she "couldn't figure out all the settings". Aside from that the bass seems overbalanced to me, the sound is good it's just a little too deep and I couldn't find tone adjustment settings.
Pros: Expandable, Streams All My Music, and More, Wireless
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Excellent Sound particularly when used as surround speakers.
on July 18, 2023
Posted by: Golfzachary
from Abbotsford, British Columbia, Canada
I have two sets of the one xl. Both systems have a sound bar and a sub. The main room I use the Sonos Arc, the large sub with the one xl's. Great tv and music sound. My entire home is Sonos. The Den uses a Beam with the One XL's and the mini sub. Perfect for the room size. The master bedroom also has a Beam and I am in the process of adding The One XL's and tags mini sub.. I love these products. Very easy to set up, add too, and the room correction is great. Buy try Sonos, you won't be disappointed.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
2
Good speaker...bad tech support
on July 18, 2023
Posted by: Rich
from PA
Speakers are good but support tech unable to resolve issue with 1 of 2 speakers not able to connect wireless!
Cons: Difficult Setup
Written by a customer while visiting sonos.com
Customer Rating
5
Great rear speakers
on July 10, 2023
Posted by: Mike
from Massachusetts
I bought the arc sound bar so i had to get the rears.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Awesome, One SL's Sound Great
on July 10, 2023
Posted by: Ben P
from East Bend, NC
I use this pair of One SL's as a left/right stereo pair on my deck. I went with the One SL's even though they require to be plugged into AC outlet, because I got 2 speakers for the price of one Move. I take One SL's out to deck, and bring them in when we are done using.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com