Customer reviews from sonos.com
Sonos - Refurbished Excellent - One SL Wireless Smart Speaker - Black
Average customer rating
4.3
(1,707 Reviews)
Rating breakdown 1,707 reviews
5 Stars
1,176
4 Stars
208
3 Stars
142
2 Stars
79
1 Star
102
85%of customers recommend this product.
(
1,382 out of
1,635)
Customer Reviews for Sonos - Refurbished Excellent - One SL Wireless Smart Speaker - Black
Customer Rating
1
I would not buy Sonos products again
on August 11, 2020
Posted by: Bob Sunnyvale
from Sunnyvale, CA
It's a pain to set up. Speakers constantly cut out. I tell people not to buy these. Apparently quite a few people have the same problem. I wanted to buy something, be able to set it up and forget about it. I didn't expect to have to be a tech nerd to get my system to work
Pros: Wireless
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
4
Wireless sound at its finest
on August 10, 2020
Posted by: Elle
from Northern Colorado
We have an open floor plan so have the Playbar at one end on our TV and Sonos One in our kitchen.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
Easy set up IF not incorporating with existing Alexa
on August 10, 2020
Posted by: Su
from New York, NY
I set up my first Sonos (no voice activation) 4 months ago with no problem. I bought a second group of speakers to set up in my weekend house that already had Alexa set up. I've had constant problems using voice to tell Alexa where to play music. "Alexa, play Beatles in the kitchen" works fine. "Alexa, play Beatles on the back porch" and she doesn't recognize back porch, even though I've paired it AND if it do it through the app it works fine. "Alexa play Beatles everywhere" which is the group (that works) on the app and it does not work. I'e just upgraded to the Sonos 2 app, we'll see if that helps.
Written by a customer while visiting sonos.com
Customer Rating
5
Fantastic sound!
on August 10, 2020
Posted by: Ryan
from Atlanta, GA
These speakers are incredibly easy to set up. I really enjoy the amount of sound they can pump out and how clear it remains at a high volume. I have been blown away by the performance. The only downside I have encountered is they seem to have issues with Airplay 2. They can become unsynced with other speakers causing a slight delay what each speaker plays. I have not found a solution for this and cannot determine if this is an Apple problem or a Sonos problem. Overall, I am incredibly happy with the performance.
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
This is an awesome product!
on August 10, 2020
Posted by: MusicLover
from Cypress, TX
I've suddenly become the audio technician in our home. Sonos makes it so easy!
Pros: Different Music, Different Rooms, Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Paired with Sonos Subwoofer, it's impressive.
on August 10, 2020
Posted by: J-Rock
from Carolina Beach, NC
I've known for a few couple of years that Sonos makes great wireless speakers with great sound...but until I invested in my fist Sonos speakers in my family room, I assumed they were a little over-priced. Now, I'm sold! They're worth the cost and I'm slowly adding speakers to additional rooms in my beach house. Love them!
Pros: Different Music, Different Rooms, Easy to Set Up, Free Control Options, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Arc alone is great; Arc with One SLs, amazing
on August 9, 2020
Posted by: TinQ
from New York
Pair it with the Arc and Gen 3 Sub and you'll be amazed for sure.
Pros: Easy to Set Up, Expandable, Free Control Options, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Best wireless system on the market!
on August 9, 2020
Posted by: Joe
from Texas
I have several Sonos products in various locations within my home. They are easy to setup, sound incredible and look good. My Arc makes watching TV fun again.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com