Customer reviews from sonos.com
Sonos - Refurbished Excellent - One SL Wireless Smart Speaker - Black
Average customer rating
4.3
(1,707 Reviews)
Rating breakdown 1,707 reviews
5 Stars
1,176
4 Stars
208
3 Stars
142
2 Stars
79
1 Star
102
85%of customers recommend this product.
(
1,382 out of
1,635)
Customer Reviews for Sonos - Refurbished Excellent - One SL Wireless Smart Speaker - Black
Customer Rating
5
Sounds great
on September 24, 2020
Posted by: Craig
from Missouri
This speaker sounds amazing. Everything was easy to set up except streaming music from my computer. I have an external NAS with all my music. The setup would have been easy if all my music was in the music file on the computer. I had to figure out the pathway to my NAS but there are no instructions for that and I couldn't find any clues on the internet. Once I got the pathway right, everything else was easy. Streaming services and internet radio were a breeze to set up.
Pros: Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
4
I would buy again.
on September 24, 2020
Posted by: Michael
from Georgia.
Great sound and coverage area.
Pros: Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Pure, clear sound.
on September 24, 2020
Posted by: Nathan
from Boise, ID
Use for streaming music and as rest speakers for the ARC Soundbar. Amazing combo.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
does not connect well with Google or Alexa. Songs stop too
on September 24, 2020
Posted by: Jodbna
from Toronto
does not sync to Google or Alexa well. Lots of issues with playing from Spotify or Apple via bluetooth. Many error reports song can not be played. Songs stop on their own in the middle of a song.
Pros: Superior Sound, Wireless
Cons: Difficult Setup, Difficult to Use
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
Couldn't get both to hook up. Go wireless speakers instead.
on September 23, 2020
Posted by: Lebanese Lightning
from Chicago
I could get one to work but couldn't get two. I like the sound quality but the fact that you need to plug them in and their need for wifi doesn't make them as useful as Bluetooth speakers. I brought mine back to the store. Don't know if I would do Sonos again.
Cons: Difficult Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
3
I would buy the speaker but not the app.
on September 23, 2020
Posted by: Logan
from Halifax, NS, Canada
Speakers are amazing quality but the Sonos app is useless. Swapped from Bose to Sonos and instantly regretted the decision due to the app. I would consider fixing it to make it more user friendly if you're going to charge so much for speakers.
Pros: Different Music, Different Rooms, Streams All My Music, and More, Superior Sound, Wireless
Cons: Difficult Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
2
Good speakers but poor system/app
on September 23, 2020
Posted by: Art
from Houston TX
This system is grossly unreliable. I have the boost, 4 one's 2 SL's and two of the old SL's and a move. When working it is a great system. However, so many times I open the app and the only speaker showing is my move. There is no rhyme or reason to this because I will come back the next day or hours later and bam there are the other speakers. When guest are over and you want to put on some music this sucks. I tell them it is a Sonos system. Therefore, it does not show well nor is reliable. I have a blue tooth as a back up and sometimes use the move blue tooth off the Sonos network.
Pros: Different Music, Different Rooms, Easy to Set Up, Wireless
Cons: Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Complete upgrade of old SONOS
on September 23, 2020
Posted by: MikeS
from Arlington VA
We bought original SONOS many years ago which has worked flawlessly in 5 different zones in our house including our outdoor patio. No problems but realized technology was becoming dated with SONOS 2 having arrived. replaced 2 Play3's and 2 Play5's with 4 SONOS One units. Very pleased. Set-up was flawless even for a technophobe. Still getting use to SONOS2 app but 100 % glad we updated our system
Pros: Easy to Set Up, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com