Customer reviews from sonos.com
Sonos - Refurbished Excellent - One SL Wireless Smart Speaker - Black
Average customer rating
4.3
(1,707 Reviews)
Rating breakdown 1,707 reviews
5 Stars
1,176
4 Stars
208
3 Stars
142
2 Stars
79
1 Star
102
85%of customers recommend this product.
(
1,382 out of
1,635)
Customer Reviews for Sonos - Refurbished Excellent - One SL Wireless Smart Speaker - Black
Customer Rating
5
Excellent Addition to Sonos Arc for Theater Experience
on October 8, 2020
Posted by: Dr. Bob
from San Diego County
Bought a Sonos Arc a month earlier to connect to an LG OLED C9 tv and found the Arc to be a terrific edition as it was able to utilize the tv's eARC connection to acquire Dolby Atmos sound. Then decided to add the two Sonos One SL speakers to the system and I'm glad I did as it further enhanced the Arc, adding breathtaking dimension to the already high quality sound of the Arc. The Sonos 2 app made set up a breeze, taking only a few minutes while the Sonos TruePlay fine tuned sound to the room. Next up...Sonos Bass.
Pros: Easy to Set Up, Expandable, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
I would buy this product again, but...
on October 8, 2020
Posted by: V-
from Mesa, AZ
These speakers were a great addition to my movie watching experience; however, the speakers came unplugged and I have been unable to connect them with the rest of my system. I am terribly unimpressed with the lack of tech support from Sonos and unfortunately for me, I have to wait over two-weeks for Geek Squad to come back out and fixt the problem. The system and app should be more user friendly when it comes to troubleshooting. I'm pretty tech savvy; however, I have not been able to rectify the issue on my own. It's nuts that I have to wait for someone to come to my home when it's probably something simple that could be fixed over the phone. I give this aspect of the product a negative rating.
Pros: Decent Sound
Cons: Difficult to link back up with total system!
Written by a customer while visiting sonos.com
Customer Rating
4
I just bought another one
on October 8, 2020
Posted by: BobR
from Washington, DC
I found the SL One to have been a huge pain to set up. After that multi-hour process it's working fine.
Pros: Different Music, Different Rooms, Expandable
Cons: Difficult Setup
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
5
Crisp sound
on October 7, 2020
Posted by: PHL DAD
from Philadelphia, PA
Hands down high quality speaker. Great sound, easy setup, and easy to connect to other speakers in my home
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
1
Do Not Buy, unless your an IT specialist.
on October 7, 2020
Posted by: N8ture
from Auburn, ca
Consider myself "tech savory" until I tried t connect this speaker. Spent about 2 hours on 3 different calls with Sonos. No luck. Not sure how they can sale something that requires so much just to set it up.
Cons: Difficult Setup
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Love it - but not the BEAM...
on October 6, 2020
Posted by: TheBentleyCobb.Music
from Richmond, VA
Eh...
Pros: Easy to Set Up, Free Control Options, Wireless
Cons: Unreliable
I would recommend this to a friend!
Written by a customer while visiting sonos.com
Customer Rating
3
Sound quality is good but the app and connectivity is spotty
on October 6, 2020
Posted by: Stimulus Reno
from Reno, NV
We have a multi-room gym where we have 2 Sonos One SL speakers set up in one room, and 3 speakers in the bigger room. The sound quality is awesome when it's working, but the app has been sketchy at best. I can't count the amount of times I've to "find my products" again, reset the entire system, unplug the speakers, or delete and re-download the app. Half the time, the app will only pick up one room or in the bigger room, it will only show the pair of speakers instead of all three. I figured out that the speakers will connect directly to Spotify so I've been using that recently and that's been working better but there are still connectivity reliability issues. The system has unlimited potential to be amazing but it's fallen short for me.
Pros: Different Music, Different Rooms, Easy to Set Up, Expandable, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
Cons: Issues with the app reliability and connectivity, Unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting sonos.com
Customer Rating
5
Yes
on October 6, 2020
Posted by: Sheldon
from Chicago
I have Two Systems. Home & Office. The App toggles to both location without issues. My Team Members love the options to play their own music.
Pros: Different Music, Different Rooms, Easy to Set Up, Free Control Options, Streams All My Music, and More, Superior Sound, Wireless
I would recommend this to a friend!
Written by a customer while visiting sonos.com